Business Systems Analyst - IT Solutions

Business Systems Analyst - IT Solutions

AIG Shared Services Corporation Philippines
Other - Philippines
3 - 10 Years
94233 - 107695 PHP

Job Description

Your contribution

As an influencer at AIG, people come to you as a go-to source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.
Assist in defining and reviewing the technical requirements for Fee Rater application, including security, performance, quality, and operations requirements.
Configure, build and test technical components for the Fee Rater system.
Fix any defects and performance problems discovered in any unit, peer review and UAT testing.
Provide operational support to both Credit Database and Fee Rater applications.
Document the changes to any application maintenance and enhancement.
Inform team lead and/or project manager of any issues that may affect in any project areas.
Perform task that may be assigned by Business Analyst, Team Leader and/or Manager.
What we are looking for

Knowledge in MS Tools development (MS Access and MS Excel Macros)
Microsoft Server SQL experience is an advantage.
Possess excellent communication, interpersonal and presentation skills.
Must be adept in handling multiple projects with ability to prioritize, meet deadlines and manage changing priorities.
Ability to work independently with minimal assistance.
Able to logically break down problems into manageable parts.
Amenable on graveyard shift 9 pm - 530 am, Alabang based, US holidays

AIG Shared Services is the integrated business solutions and operations management group of companies of American International Group, Inc. (AIG), one of the largest insurance organization in the world. An integral part of AIG's Global Operations & Systems (O&S) flagship, AIG Shared Services delivers dedicated world-class Business Process Outsourcing (BPO), Technology Services (IT), and Operations Management services to the various AIG businesses around the globe.

The integrated operations of AIG Shared Services group of companies have over 15 years of captive global business services history, more than 3,000 professionals in its global operations network, three (3) corporate business entities, and five (5) multi-disaster recovery and business continuity hot sites between them. Its corporate offices and operations centers are located in New York, Houston, Delaware, Dublin, Kuala Lumpur and Manila.

American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional and individual customers through one of the most extensive worldwide property casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange, as well as the stock exchanges in Ireland and Tokyo.

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