Business Insights Manager

Business Insights Manager

5-8 years
Not Specified

Job Description

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!
Business Insights Manager
So what does a Business Insights Manager do Think of yourself as someone who leads a team that will help internal and external stakeholders understand and monitor their performance.
Imagine yourself going to work with one thing on your mind: To investigate trends, identify anomalies, draw conclusions from data and develop insights that assist in optimizing opportunities and driving the business forward.
As a Business Insights Manager, you will:

  • Provide business analytics and insights leadership and strategic direction to a group of Business Insights Analyst

  • Deliver process-related insights & improvements by working across functional teams, define key operational metrics and dashboards to increase operational efficiency (e.g. reduced costs, reduced manual touch), distill complex data analyses into actionable information.

  • Partner with the data visualization team to stay current and leverage new data points and data delivery tools drive awareness of data availability and build best practice sharing.

Do you have what it takes to become a Business Insights Manager

  • 7+ experience in data science or business analytics, big data, machine learning preferably with people leadership and development experience in the BPO or similar fast-paced industry.

  • 5 years of experience working with data analysis tools (R or Python) and techniques (machine learning, statistical analysis, data mining) an advantage.

  • Excellent analytical and quantitative skills coupled with strong communication, presentation, and influencing skills.

  • Ability to use data and metrics to test hypothesis, confirm assumptions, generate insights/recommendations, and measure success

  • Can partner across a wide array of internal business groups, executive stakeholders and execution partners with ability to build solid relationships with individuals at all levels.

  • Demonstrated ability to extract business insights from large datasets and use them to drive business change.

  • Self-starter with a strong passion for using data to influence business decisions and strategy investments.

  • Proven impact and influence skills - ability to work broadly across disparate groups to gain agreement on direction, integrate disparate opinions into cohesive strategy/message and present/defend recommendations.

  • Ability to deal with ambiguity and navigate uncertain situations to drive for clarity work calmly and maintain good judgment in a fast-paced, high-speed environment.

  • Bachelor's or higher degree in Computer Science, Business, Engineering, Economics, or a related field, or equivalent alternative education, skills, and/or practical experience is required.

About TaskUs
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines and India.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

TaskUs is an Equal Opportunity Employer

Job Details

About TaskUs

TaskUs is an U.S. outsourcing company that handles content moderation for companies including Facebook and Doordash.

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