Business Insights Analyst

Business Insights Analyst

3-6 years
Not Specified

Job Description

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!
So what does a Business Insights Analyst do Think of yourself as a storyteller who can leverage data and use it to create solutions that will help the business grow!
Imagine yourself going to work with one thing on your mind: to explain and expose tasks based on actual data. Your task center is to support stakeholders with key insights to make data driven decisions.
As a Business Insights Analyst, you will:

  • Translate data into human insights and stories which drive change in strategy and tactics.

  • Analyze complex data sets to develop actionable insights that can drive impactful business decisions

  • Leverage story-telling skills to deliver insights that are clear, concise and actionable

  • Work with business partners to interpret analysis results with a focus on actionable next steps

  • Develop ad hoc reports that will lead to insights and analysis needed for the business

  • Work with the data visualization team in developing informative repeatable reporting, data monitoring, hygiene (e.g. validation) and other strategies that help uncover gaps, highlight relevant business trends and opportunities for improvement

  • Translate requirements into technical specifications for data and reporting teams and, conversely, technical approaches into easily digestible insights.

  • Summarize data from multiple sources, developing assumptions where needed, to communicate insights and opportunities.

Do you have what it takes to become a Business Insights Analyst

  • 3+ years demonstrated ability with data analysis and preparation including use of statistical methods and experience with very large data sets using SQL, Python, R or other programming language

  • At least one year hands-on experience building reports using Power BI, Tableau, Qlikview or other similar tools

  • Can communicate effectively. Communicate thoughts, ideas, information and messages completely and accurately composes and creates documents with language and format appropriate to the subject matter attends to details and checks, edits and revises writing for correct information.

  • Take Initiative: Assumes responsibility for necessary actions or problem resolution when accountability is not clear appropriately initiates behavior on projects or other initiatives without requiring explicit management direction or guidance know when management involvement is required and seeks it out.

  • Problem Solving: Recognizes that a problem exists identifies possible reasons for the discrepancy and devices and implements a plan of action to resolve it.

  • Is able to gather information together, and prioritize effectively.

  • Demonstrates the ability to respond quickly to changes in day to day operations as it relates to department priorities.

About TaskUs
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines and India.
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.
TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

TaskUs is an Equal Opportunity Employer

Job Details

About TaskUs

TaskUs is an U.S. outsourcing company that handles content moderation for companies including Facebook and Doordash.

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