Business Analyst - Temporary Work From Home Set Up

Business Analyst - Temporary Work From Home Set Up

Information Professionals Inc
Metro Manila / NCR
2-3 years
35000 - 40000 PHP

Job Description

You will be responsible for:
  • Interface directly with customers
  • Organize process discovery sessions with customer subject matter experts (SMEs) to understand the end to end process while identifying any automation blockers and the suitability of the process for automation
  • Calculate automation % and FTE benefit and build effort estimates
  • Present summary of findings to the customer and walk them through to-be design of the automated process
  • Prepare the RPD Document and get the sign off from customer
  • Understanding the risks, assumptions, and dependencies associated with the process.
  • Work closely with development team to ensure requirements are accurately mapped and suitable for development
  • Communications skills including the ability to understand client process in any area in detail
  • Excellent coordination and communication skills
Requirements:
  • At least 2 years in IT BA.
  • Have the ability to prioritize tasks and work autonomously in a fast-paced, ever-changing environment
  • Have a proven ability to think like a customer and like a process excellence guru
  • Have a background in process re-engineering or business transformation
  • Skilled, efficient and eloquent in written and verbal communication
  • Experienced working in a multicultural, multilingual global organization
  • Have a keen interest in information, knowledge, process and project management methodologies, best practices, emerging trends
  • Have experience in process excellence and take pride in how process can create a high quality end result
  • Very good in Visio, MSOffice (Word, Excel, PowerPoint)
  • Very good in documentation with attention to details
  • Experienced working with process modelling tools
  • Display patience and empathy at all times as well as excellent interpersonal skills
  • Able to manage stress and to work under pressure and adapt to adverse situations
Currently work from home set up
Site Location - Ortigas, Pasig
Schedule - Dayshift