Business Analyst - (Process Re Engineering)

Business Analyst - (Process Re Engineering)

Information Professionals Inc
Metro Manila / NCR
2 - 3 Years
40386 - 53848 PHP

Job Description

  • Interface directly with customers
  • Organize process discovery sessions with customer subject matter experts (SMEs) to understand the
  • end to end process while identifying any automation blockers and the suitability of the process for
  • automation
  • Calculate automation % and FTE benefit and build effort estimates
  • Present summary of findings to the customer and walk them through to-be design of the automated
  • process
  • Prepare the RPD Document and get the sign off from customer
  • Understanding the risks, assumptions, and dependencies associated with the process.
  • Work closely with development team to ensure requirements are accurately mapped and suitable for
  • development
  • Communications skills including the ability to understand client process in any area in detail
  • Excellent coordination and communication skills
Requirements: 
  • A least 2 years experience in Business Process Analyst
  • Have the ability to prioritize tasks and work autonomously in a fast-paced, ever-changing environment
  • Have a proven ability to think like a customer and like a process excellence guru
  • Have a background in process re-engineering or business transformation
  • Skilled, efficient and eloquent in written and verbal communication
  • Experienced working in a multicultural, multilingual global organization
  • Have a keen interest in information, knowledge, process and project management methodologies, best practices, emerging trends
  • Have experience in process excellence and take pride in how process can create a high quality end result
  • Very good in Visio, MSOffice (Word, Excel, PowerPoint)
  • Very good in documentation with attention to details
  • Experienced working with process modelling tools
  • Display patience and empathy at all times as well as excellent interpersonal skills
  • Able to manage stress and to work under pressure and adapt to adverse situations
  • Down to work at odd hours, which may include evening or early morning hours and have fun rest of the time in gym or a beach or with family
  • Down for occasional travel
  • Plus if you (extra awesome if you have):
         Experience in information systems
         Experience in vertical domains such as banking, insurance, telecom, retail, healthcare, logistics, etc.
         Hold any Business Analysis Certification such as CBAP

         Location - Ortigas Center, Pasig
          Schedule - Dayshift - Monday - Friday