Business Analyst

Business Analyst

DXC Technology
Metro Manila / NCR
3 - 7 Years
Not Specified

Job Description

Qualifications and Experience:

• Experience in document management, reporting and extracting information from disparate systems;
• Experience operating workforce management (or related) systems and processes;
• Project management experience/exposure is preferred;
• Financial management experience/exposure is preferred;
• At least 3 years of working experience in the related field.
• Understanding of DXC or outsourced IT delivery and/or business operations is an advantage.
• With experience using, SAP and Financeforce PSA.
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Computer Science/Information Technology, Finance/Accountancy/Banking or equivalent.
• Applicants must be willing to work in Upper McKinley,Taguig.


1. Understand, support, and be able to provide guidance and advice to the wider account team on Business Management functions (and any additional functions, as agreed), including:
a. Account Governance;
b. Account Business Operations;
c. Account Business Planning;
d. Account contractual interlock;
e. Billing Lifecycle;
f. Financial interlock and Financial Reporting.
2. Work with assigned Account Lead or Account Operations team members to ensure up to date and relevant documentation exists for agreed deliverables, including Service Level Agreements associated with business functions and Statements of Work.
3. Collaborate with account delivery teams and responsible leads to review processes and tools used for the collection of Volumetric Billing Data, including assessment of the quality and effectiveness of data feeds, analysis of anomalies and mismatches between the different data feeds, identification of process failures, labour effort analysis and reporting and procurement spend analysis and reporting.
4. Perform billing and invoice assurance activities, including investigations into billing errors or irregularities, with a demonstrated ability to create, modify and implement data feeds from reporting tools to secure auditable outcomes.
5. Assist the Billing team and Account team with complex billing/invoicing disputes, by being able to draw on knowledge of contractual obligations related to invoicing and forensic analysis to substantiate the billing elements and maximise client payment.
6. Generate SFDC pipeline reports and dashboards for use in weekly cadence calls and as required by the Account Manager and Account team.
7. Attend meetings as requested by the Account Manager to understand account challenges and/or suggest options for solutions.
8. Act as ‘safe pair of hands’ for the Account Manager, assisting with connecting the internal eco-system together in a way that would assist in resolving escalations and reaching out to the right process owners to take ownership of their outstanding tasks.
9. Schedule frequent meetings with stakeholders to discuss current actions & issues.
10. Manage workload through efficient use of task management tools.

DXC is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.

In a time of change, thrive with DXC Technology.


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