Business Analyst

Business Analyst

AXA Group Operations Malaysia Sdn Bhd
Not Specified
Not Specified

Job Description

The key accountabilities is to provide business advisory services to AXA business to ensure requirements / analysis which result in quality deliverables for IT specific solutions/ services that meet the business need.  
This role must bridge the gap between business and IT, by helping to drive critical decision-making with stakeholders across the region.  
 Business Advisory 
  • Provide thought leadership and Insurance domain knowledge to the business to ensure discussions are meaningful and are an exchange of ideas leading towards practical and effective solutions through sharing knowledge of market trends and existing AsiaIT solutions. 

  • Interacting with the business, study and analyse information to turn the business requirement into technical requirement   

  •  Business Requirements 
  • Analyse information needs to decompose high-level information to refine user requirements. 

  • Applying AXA%26rsquo;s standards and best practices, define business requirements in a well-structured manner to ensure that they can be effectively communicated, articulated, and clearly understood by stakeholders of both IT and business. 

  • Work with IT and Business peers on the definition of user requirements with the business, gap analysis, and requirement package preparation (e.g. Business Requirement Specification, Process Map, Product Roadmap, Requirement Traceability Matrix, etc.) to ensure all requirements and necessary details for designing the solution have been captured. 

  • Support rationalization and sharing of user requirements across countries to ensure synergies are leveraged. 

  •  Business Proposal Management 
  • Contribute technical knowledge and guidance to business for business proposal development and ensure the necessary details have been captured 

  • Lead the analysis on the pros and cons of each solution option to ensure sufficient information is shared with business for an informed decision on final solution. 

  •  Change Management 
  • Support business change management processes in developing user training to ensure efficient transition for the business onto the new technology solution implemented. 

  • PMO Operations 
  • Contribute as the subject matter expert and act as the point of escalation for the projects, to ensure appropriate measure are taken to drive resolution for critical business requirement issues. 

  • Team Required to partake in business critical knowledge transfer and training of tasks as and when required, in agreement with line management 

  • Would you like to wake up every day driven and inspired by our mission of acting for human progress by protecting what matters Here at AXA we strive to be a responsible employer, placing employee engagement at the heart of its business strategy. Achieving this means creating a workplace built on AXA%27s Values that foster diversity and equal opportunities for all, promotes employee participation, encourages professional development, and supports employee well-being. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things. In a fast-evolving world and with a presence in 57 countries, our 160,000 employees anticipate change to offer services and solutions tailored to the current and future needs of our 108 million customers.

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