Branch Management Supervisor

Branch Management Supervisor

SM Investments
Not Specified
Not Specified

Job Description



General Duties

1. Shall supervise all operational aspects of the Local branch admin office.
2. Shall safeguard the accuracy and proper implementation of approved policy and procedures in booking of reservation sales, receiving and dispatch of Contract-to-Sell and other documentary requirements, processing of Post-Dated-Checks, and assistance to client's requests.
3. Shall take into account delegation of authority and responsibility and span of control within the local branch admin office.
4. Shall ensure high quality performance and satisfactory result while maintaining an orderly and problem-free environment.
5. Shall regularly and closely coordinate with the concerned Head Office departments and the BDOD Head to warrant timely resolution and implementation of various tasks in the office.
6. Shall conduct annual operations and employee performance review.
7. Shall support in the coordination with local event and booth suppliers for SMDC Corporate events and in receiving and distribution of marketing collaterals.
8. Shall conduct regular process review and recommend/implement innovation to be reflected in the Operation's Manual.
9. Shall determine staffing needs, recruitment, training and career development.
10. Shall manage and monitor assets, supplies and equipment issued and accounted to the BMU employees.
11. Shall perform such other functions as may from time to time, be assigned by the Company.
Detailed Duties

1. Shall supervise all operational aspects of the Local branch admin office.
2. Shall safeguard the accuracy and proper implementation of approved policy and procedures in booking of reservation sales, receiving and dispatch of Contract-to-Sell and other documentary requirements, processing of Post-Dated-Checks, and assistance to client's requests.
3. Shall take into account delegation of authority and responsibility and span of control within the local branch admin office.
4. Shall ensure high quality performance and satisfactory result while maintaining an orderly and problem-free environment.
5. Shall regularly and closely coordinate with the concerned Head Office departments and the BDOD Head to warrant timely resolution and implementation of various tasks in the office.
6. Shall conduct annual operations and employee performance review.
7. Shall support in the coordination with local event and booth suppliers for SMDC Corporate events and in receiving and distribution of marketing collaterals.
8. Shall conduct regular process review and recommend/implement innovation to be reflected in the Operation's Manual.
9. Shall determine staffing needs, recruitment, training and career development.
10. Shall manage and monitor assets, supplies and equipment issued and accounted to the BMU employees.
11. Shall perform such other functions as may from time to time, be assigned by the Company.
Professional Eligibility

Skills

1. With knowledge of quality customer service and recovery
2. Understanding of financial management
3. Excellent oral and Written Communication skills
4. Work with a high degree of accuracy
5. Highly organized and flexible
6. Ability to Multitask and meet changing deadlines
7. Must be self-directed and able to complete projects with limited supervision
8. Maintains operations confidentiality
9. Proficiency in software applications (MS Office, SAP, etc.,) and internet navigation.
10.Good Interpersonal Skills
11. High stress tolerance
Education

Graduate of any four-year course preferably Bachelor's Degree in Business Administration
Experience

With at least a year of work experience related to management of a branch office.
Responsibility

In-charge of day-to-day management and operations of Local branch admin office. (CAGAYAN DE ORO SHOWROOM and BRANCH OFFICE)

Job Details

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