Bilingual Mandarin Analyst

Bilingual Mandarin Analyst

eTeam Workforce Pte Ltd
Not Specified
Not Specified

Job Description

Job Description

Duties and Responsibilities:
-Determine customer eligibility by reviewing contractual language and medical documentation, interpret information and make decisions baseed on facts presented.
-Assess medical appropriateness of claims submitted, and adjuct claims as needed.
-Pay all covered claims accurately and timely.
-Execute on all client and provider SLA agreements
-Attain individual and team quality and productivity targets.
-Manage both new claims and open claims equally and maintains decision turnaround times.
-Understand Client Operations and Corporate Compliance, Policies and Procedure and best practices.
-Stay abreats of ongoing trainings associated with role and business unit objectives.

Skills and Qualifications:
-Can speak and understand Chinese/Mandarin language.
-Excellent attention to detail, quality and accuracy is essential.
-Excellent organizational, workload and time management skills are essential.
-Able to work within tight timeframes to achieve challenging objectives and TAT's is essential.
-Must have the ability to work with a sense of urgency and be a self-starterwith a costumer focus mindset.
-Must be technically savy with the ability to toggle betweeb multiple applicants and/or computer monitor simultaneously.
-Proficiency with MS Office applications are required (word,outlook)
-Strong written communicationskills demonstrated in previous work experience.
-Experience in effectively meeting/exceeding individual professional expectations and team goals.
-Demonstrated analytical and basic math skills.

Job Details

Employment Types:




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