Associate - Retention Consultant

Associate - Retention Consultant

Sutherland Global Services
Not Specified
Not Specified

Job Description

Job Description:
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Customer Service Consultants in this role get to:
Be the Point of Contact answer inbound calls to provide exceptional customer service to consumers.
Respond to inquiries
about products and services, processing payments, or performing general account maintenance.
Up-selling customers
to new products or services may be encouraged.
Our most successful candidates will have:
  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications experience working with CRM applications preferred
  • Basic PC keyboarding skills basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred

Job Details

Employment Types:


At Sutherland, you will work with great people on interesting projects with some of the world's biggest brands. Here, you'll develop new skills and experiences while tackling challenges in a supportive environment. Here, you'll keep your passions and interests alive because we believe your unique perspective adds value to your work.

Similar Jobs

People Also Considered

Career Advice to Find Better

Simple body text this will replace with orginal content