Application Development Support

Application Development Support

Infor PSSC Incorporated
Metro Manila / NCR
4 - 7 Years
Not Specified

Job Description

JOB RESPONSIBILITIES:

• Work alongside developers and other support engineers to perform triage, root cause analysis, debugging and troubleshooting of product issues
• Help maintain our knowledge base of best practices, known issues and solutions and extend our support infrastructure by crafting and writing diagnostic tools/scripts
• Work as part of a dynamic Agile team to develop and deliver our enterprise scheduling solution
• Collaborate with designers and UI developers to bring the designs to life
• Learn functional and technical details of the product.
• Improve software performance, scalability, stability and usability.
• Technically review and functionally test the work of other team members.

REQUIRED SKILLS:
• Strong technical troubleshooting and problem solving skills
• 3+ years of Java development experience, including knowledge Spring Framework
• Experience with web application development: HTML5, CSS, Javascript, JQuery
• Experience with Databases and SQL
• 1+ years of experience in any of these databases: Oracle, Postgres, DB2, MySQL
• Strong grasp of relational database concepts
• Experience with application servers such as Oracle WebLogic, IBM Web Sphere, JBoss
• Experience with cloud and hosting infrastructure (Amazon AWS and/or others).
• Good leadership and communication with self-starter attitude and attention to detail
• Ability to quickly grasp concepts, analyze problems and provide innovative solutions
• Strong written and oral communication skills

Infor is a $2.8 billion company serving more than 70,000 customers around the world. Infor traces its beginning to 2002 and today has nearly 13,000 employees and offices in 40 countries. As a result, we are one of the largest providers of enterprise software and services in the world. We provide industry-specific and other enterprise software products and related services, primarily to large and medium-sized enterprises around the world.

Our software and services offerings are often “mission critical for many of our customers as they help automate and integrate critical business processes, which enable our customers to better manage their suppliers, partners, customers and employees, as well as their business operations generally.
Our industry-specific approach distinguishes us from larger competing enterprise software vendors, whose primary focus is on less specialized software programs that take more time and cost to tailor to target customers’ specific needs during periods of implementation and upgrade. We believe our products and services provide a lower relative total cost of ownership for customers than the offerings of larger competing vendors.

We specialize in and target specific industries, or verticals, and have industry-specific business units that leverage our industry-oriented products and teams. Augmenting our vertical-specific applications, we have horizontal software applications, including our customer relationship management (CRM), enterprise asset management (EAM), financial applications, human capital management (HCM), and supply chain management (SCM) suites which, in addition to our proprietary light-weight middleware solution ION®, are integrated with our enterprise software applications and sold across different verticals.

In addition to providing software products, we provide ongoing support and maintenance services for our customers through our subscription-based annual maintenance and support programs. We also help our customers implement and use our applications more effectively through our consulting services.
Our customers range from Fortune 500 enterprises to medium-sized businesses. Our market leadership in key verticals, including manufacturing, distribution, healthcare, public sector, automotive, service industries, equipment, consumer products and retail software, and hospitality software, results from the fact that we serve many of the largest and most well-known customers in those verticals. For example, 19 of the top 20 aerospace companies, the top 10 high tech companies, the top 10 pharmaceutical companies, 22 of the top 25 U.S. healthcare delivery networks, the top 20 automotive suppliers, 17 of the top 20 industrial distributors, 16 of the top 20 global retailers, and 4 of the top 5 brewers use our software products.

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