APAC HR Advisory Support Associate

APAC HR Advisory Support Associate

JP Morgan Chase & Co.
Not Specified
Not Specified

Job Description

Job Description :
JPMorgan Chase & Co. (NYSE:JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
Information about JPMorgan Chase & Co. is available at
We have an opportunity for an HR Advisory Support Associate in our HR group.
The Role:
The HR Advisory Support Associate is responsible for:
. Delivering HR reports and analysis that provide business insights to the regional hubs and LOBs.
. Providing knowledge of HR operations, policies and processes and to act as an intermediary with other HR teams.
. Focusing on bringing consistency and efficiency to our local, regional and global processes.
. Providing project management support.
Key responsibilities include:
.Case Management Support - Advise managers, employees and aligned HR Business Advisors on general queries and escalations relating to HR policies and procedures as per established service level agreements (varies depending on complexity of case)
.Reporting and Data Analysis- Reporting and data analysis, including people and diversity metrics, demographics, attrition, and ad hoc reporting. Participate / Lead any systems review designed to optimize data collection and reporting. Act as reports escalation point for the HR Business Advisors where required.
.Re-engineering- Participate in process re-engineering and cost-saving projects, as well as support key HR initiatives such as the employee opinion survey and business divestitures.
.Performance Evaluation and Compensation- Assist aligned HR Business Advisors and managers (if applicable) on the annual performance and compensation cycle. Prepare documents for talent reviews and calibration sessions.
.Infrastructure and Solutions Support- utilize existing resources (e.g. SharePoint, etc.) to enhance and/or automate service delivery.
.Research- Facilitate HR Business Advisors in developing presentations and content for management meetings and strategic people discussions as needed.
  • Risk/ Controls - Observes risk and control policies and practices, anticipates and escalates risk matters promptly, and appropriately engages HRBAs, managers, Employee Relations (‘ER), Corporate Compliance, EAP, Legal or other firm-wide groups as required

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran
Minimum Qualifications:
Education and Experience:
. Knowledge and experience in Project Management and/or Lean & Six Sigma preferred (i.e. DMAIC, PDCA, 7QC, VSM, etc.).
. Bachelor's Degree in Business, Human Resources Management and/or equivalent Human Resources experience preferred.
. At least seven years of experience as an HR Generalist, Junior HRBP or other HR-related and/or analytics discipline preferred.
Professional and Technical Knowledge:
. Excellent written and verbal communication skills
. Effective presentation skills
. Computer proficiency (Microsoft Office Word, Excel, PowerPoint) and System savvy
. Knowledge and understanding of HR systems preferred (i.e. PeopleSoft, etc.).
Behavioral Competencies:
. Able to influence stakeholders and feel comfortable with ambiguity.
. Client-service focused team player who operates with a sense of urgency and professionalism (imbibes the firm's values on integrity, excellence, respect, innovation and have a strong sense of maintaining confidentiality). Knows when to escalate matters for appropriate resolution.
. Strong decision making, critical thinking and analytical skills identify issues and trends, develop solutions and/or recommendations to address root cause and mitigate risk to the firm.
. Solution oriented with high levels of initiative
. Excellent attention to detail and organizational skills
. Strong flexibility/adaptability
Motivational Fit:
. Excellent organization and attention to detail with the ability to handle multiple demands and shifting priorities.

Job Details

Employment Types:



JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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