Accounts Receivable Collections Rep

Accounts Receivable Collections Rep

Tenet Global Business Center, Inc.
2-3 years
Not Specified

Job Description

  • Conducts appropriate account activity on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved, sent to Legal, or disputed. Responsible for maintaining inventory on desks with no backlog. Ensure daily productivity standards of assigned accounts are met.
  • Requests additional information from Patients, Medical Records, and others upon
    request from payors. Reviews contracts and identify billing or coding issues and
    request re-bills, secondary billing, or corrected bills as needed.
  • Updates Plan IDs and Patient/Payor demographic information; posts notes and
    memos to accounts; identify payor issues and trends; and solve recoup issues.
    Returns accounts to Appeal Writers for next level appeals as needed.
  • Identifies payor trends in payment delays and escalates issues to Supervisor.
  • Recognizes potential delays with payors such as corrective actions and responds
    avoid A/R aging. Escalates payment delays/ problem aged account timely to
  • Perform special projects and other duties as needed. Assists with special projects
    by utilizing excel spreadsheets, and must be able to communicate results.
  • Ensures compliance with State and Federal Laws Regulations for Managed Care
    and other Third Party Payors.
  • Conducts collection activity on previously appealed claims by contacting
    government agencies, third party payers via phone, email, or online. Provides
    ongoing appropriate collection activity on appeals until the payer has responded to
    the appeal.

Tenet Global Business Center

A leading fortune 500 Hospital and Healthcare company just opened it's Philippine office in Bonifacio Global City, Taguig. Be part of the pioneer shared services team and make a positive impact to the community.

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.

Our company is a healthcare services company headquartered in Dallas, Texas. We operate 65 hospitals and approximately 500 other healthcare facilities across the US. The company is listed in the NYSE.

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