Account Executive

Account Executive

Insight Enterprises, Inc
0-2 years
Not Specified

Job Description

Position Overview:
The Account Executive provides a meaningful, omnichannel experience to Insight Customers when they dial into the Insight Toll-Free number. This individual will answer the phone, make connections, answer questions, solve problems, and get people happily on their way. The Account Executive is also expected to assist customers in placing orders, and within the sales process, show skills in up-selling and cross-selling products.

Essential Functions Of The Job:
  • Provide a friendly and warm customer experience to internal and external customers regarding requests and inquiries coming through the Insight's toll-free number.
  • Collaborate with multiple departments in order to best assist with our customers needs.
  • Get to know the customers using all available means to provide a positive customer experience. The Customer Care Representative must also conduct effective research to effectively assist in the sales process.
  • Look for opportunities to expand the solution areas existing Customers buy in and provide necessary materials and contacts when appropriate.
  • Ability to multi-task by answering phones, servicing customers and teammates while taking accurate notes for tracking purposes.
  • Respond to both pre and post sales concerns of customer's via phone, email or chat in a timely manner.
Qualifications:
  • Open to college undergraduates
  • 6 months to 1 year of sales experience preferred
  • Excellent communication skills in English
  • Experience with Inbound / Outbound sales is an advantage

Today, every business is a technology business. Insight Enterprises Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of Digital Innovation, Cloud + Data Center Transformation, Connected Workforce, and Supply Chain Optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our employees help clients innovate and optimize their operations to run business smarter. Discover more at www.insight.com.

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