Account Collections Specialist for a Software Company in the US (Home Based Part Time)

Account Collections Specialist for a Software Company in the US (Home Based Part Time)

Virtual Coworker
Other - Philippines
2-5 years
Not Specified

Job Description

Company Information:
The company is a fast-growing US based software company that has a lot of room for operational improvement.

Key Duties and Responsibilities:
  • Comfortable and experienced in managing business relationships and financial responsibilities
  • Administer the company's enterprise customer account collections.
  • Support and be supported by a sharp and nimble finance team
  • Identify systemic improvements for the company's approach
  • Review recurring invoices and payments in the company's accounting and credit card platforms
  • Cross-reference contracts on file
  • Update payments received
  • Develop warm relations with clients over the phone
  • Reach out to clients in advance of and after payment due dates
  • Ensure client contact information is up to date in the accounting platform
  • Establish payment plans
  • Send accounts to collections and work with collections agency
  • Other ad hoc tasks relevant to the role
Must Haves:
  • At least 2 years of experience in a Finance role
  • Strong English communication skills both written and verbal
  • Must have collections experience
  • Must have phone support background
  • Must be pro-active communicator
  • Enjoy customer service
  • Thrive in fast paced environments
  • Comfortable in managing-up
  • Very detail-oriented
  • Organized
  • Consistently reliable
Nice to Haves:

Knowledgeable and has an experience in any of the applications (and their integrations)
Work Schedule: 9:00am - 5:00pm Eastern Standard Time (Flexible)

Home Office Requirements:

Please only apply for this role if you have the following home office requirements:
• Perfectly working headset and webcam
• Stable internet connection of at least 5 MBPS
• Up to date computer system with a minimum of Windows 8 or Mac OS X
• Quiet room with no distractions or background noises
• A backup plan if the power goes out or if your internet connection becomes unstable during your shift
Only applicants meeting the strict criteria above will be contacted.
To apply for this role please visit

About Virtual Coworker

Work-life balance. This is what Virtual Coworker offers alongside the opportunities to work with international clients from Australia, New Zealand, US, Canada, and the UK right from your own home. Virtual Coworker has been providing #TrabaHome opportunities to Filipino home based professionals since 2011. We offer full time and part time roles to Virtual Assistants, Web Developers, Digital Marketing Managers, Lead Generation, Customer Service, Bookkeepers, and many more.

Why Join Virtual Coworker

• We provide opportunities from top global clients to Filipino professionals.
• Our processes are designed to make your work-life easy and stress-free.
• A contract and letter of offer are issued upon hiring to secure your position.
• We’re always available to assist and help resolve any work-related matters.
• Payrolls are processed on time, every time, using our reliable payroll system.
• We offer long term, stable work opportunities on a part time or full time basis.

About Recruiter

Virtual Coworker has been successfully providing home based jobs to Filipinos since 2011. Our recruiters do not only source and endorse applicants, but we also provide well-targeted and pre-qualified candidates. Our recruiters make sure that applicants are screened based on industry, skills and job function, specialization, salary range, and other working preferences. Our goal in recruitment is to bridge the need of our international clients to the preferences of our candidates as we aim to offer long term and stable work opportunities on a part time or full time basis to our contractors.

Ready to join us These are the must-haves:

• Good to excellent English communication skills.
• A suitable home office or dedicated workspace.
• Readiness and discipline to work from home independently.
• Verified background and solid work experience in your chosen field.
• Stable internet connection and up to date computer or laptop model.

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