1498 Mandarin Supervisor

1498 Mandarin Supervisor

eTeam Workforce Pte Ltd
Not Specified
Not Specified

Job Description



Job Description

Requirement:
Bachelor's degree holder
Can speak, read & write Mandarin
Customer Service experience
Must have supervisory experience
Demonstrated aptitude to learn new technologies
Develops and maintains good working relationships with others. Recognizes different values and styles, and respects others unique characteristics or strengths.
Initiates collaboration with others invites others to meetings and presentations to share information. Seeks support for collaborative activities from upper management.
Acts confidently in uncertain circumstances works effectively in ambiguous situations. Demonstrates patience, and persistence
Consciously develops influence strategies
Self-motivated, proactive, and customer-centric attitude
Quick learner and willing to adapt to a dynamic working environment
Experience in supporting enterprise technologies is an advantage
Description:
Manages a team and is responsible for the daily operational team performance to meet agreed target, quality results and changes in procedures as necessary.
Communicates well with the ability to coach the team, leads client meetings and act as main contact for escalations and concerns to ensure timely resolution and preventive measures.
Actively seeks opportunities for continuous improvement.

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