1. Ability to work on large strategic Web developments of a product. This will be working alongside
the Tech Architect to scope, define and plan out the development lifecycle required for the product.
2. Troubleshooting skills: ability to problem solve and systematically work through an end user help
desk problems / issues. Communicate back and liaise with the Architect Team on the best remedy and way forward.
3. Reasonable autonomy and ability to work without direct supervision. Whilst the role encompasses the ability to work within a small and flexible team, there will be times (e.g. a week or two)
whereby no supervision will be available. The applicant therefore, must be autonomous enough to work
4. Ability to work offsite, in an SAP Web contracting role. Depending on the amount of ‘inhouse’
office work available, there will be times when the job requires the applicant to work off site on a project.
This type of work is with partners and will be project based.
5. Technical knowledge:
a. Very good experience and understanding of web technologies and trends in the market.
b. Ability to be self sufficient
as a developer. This means being able to create your own
test data for the purpose of unit testing your development changes.
c. Be available to assist the functional consultants with a debug to analyse why
functionality is processing in a certain manner
d. An understanding of HCP / SAP technologies such as Data is a plus.
e. An understanding technically of SAP HCM is a plus.
f. (Experience in ABAP is also nice to have)
6. Development Lifecycle:
Ability to write and update specifications at a technical and business level.
b. Ability to develop based on the contents of specifications provided by the architect
c. Ability to work to a project plan and meet the milestones of the plan
d. Be able to develop your own unit tests and other styles of testing (System, Regression,
PVT etc) where required to do so.
7. Sensitive Data:
a. Respect the sensitivity of employee data in all environments that may have
access to (in both production and non production environments) and only reference
employee data as part of day to day support activities and do not disclose employee
information to anyone other than those who are involved in the resolution of the issue.
a. Accountable for call progression. Be responsible for issue queue resolution and the
SLA's attached to call resolution.
At least 3 years of Web Development experience on client side technologies.
Excellent knowledge of Object Oriented Programing concepts (MVC and inheritance in particular)
Excellent knowledge of JQuery
Excellent knowledge of HTML5, CSS3 and AJAX
Understanding of Hana Cloud Platform or Multi Tenant Cloud based Product
The candidate should have excellent verbal and written communication skills.
There must be a passion to learn new skills for their own career advancement.
Amenable to work in BGC taguig City, Day Shift - FlexiTime
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases