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Urgent Hiring Hotel Reservations Sales Agent (MOA) | 7302

1 - 4 years
Posted: 2019-01-09

Industry
ITES/BPO
Function
Human Resources
Role
Customer Service Executive
Posted On
9th Jan 2019
Job Ref code
8634797
Job Description
Job Description :

We are looking for Hotel Reservations Sales Agent who will work for one of Australia's largest apartment accommodation providers. They currently incorporate a portfolio of 43 Australian properties across five states that offer a unique blend of stylish city hotels in central, sought after locations, and relaxed, resort style properties in some of Australias most picturesque tourist destinations.

Responsibilities:
  • Ensure that communication with customers, employees, and others is honest, open, and professional.
  • Manage booking registers to maximize bookings.
  • Ensure that all guests are aware of operational policies - credit card, cancellations, car parking, and check-in times.
  • Sell within rate ranges and ensure that the highest rate achievable is sold. Sell peak rates at every available opportunity.
  • Sell all rooms at a rate that maximizes owner returns and management commission.
  • Focus on the conversion of booking inquiries to achieve occupancy and average rate budgetary targets
  • Ensure all marketing information (source, region, market and origin fields) is entered correctly to ensure the effective tracking.
  • Daily reporting of all statistical information as required in the policies and procedures.
  • Carry out any additional duties as required by the Call Centre Operations Manager, Reservations Coordinator, Revenue Managers or General Manager of Revenue.


Qualifications:
  • At least 2 years of call center experience in hospitality/ reservations industry is preferred
  • Completed at least two years of college education
  • Willing to work during weekends, holidays, and shifting schedules.


What's in it for you?
Above par industry compensation and benefits package
Private HMO coverage under one of the country's leading health insurance providers
Great people, unique culture, and amazing work environment!
Commitment to improving work environment and relationships
Employee engagement programs
Social responsibility events

WALK-INS ARE ACCEPTED! Please proceed to the G/F Tower A TwoE-Com Center, MOA Complex, Pasay City | Mon-Fri, 9AM-5PM. Bring a copy of your updated resume and a valid ID. You may also create and complete your profile at www.microresumes.com for a faster application process.

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About Company

MicroSourcing is one of the leading offshoring and outsourcing solutions providers in the Philippines. Voted Best Non-voice Excellence Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career. Our offices are located at Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center, and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. Visit and apply at one of our Career Hubs, Monday-Friday, 9AM-5PM with your updated resume and a valid ID: MOA Complex Career Hub - Ground Floor, TwoE-com Center, Mall of Asia Complex, Pasay City | http://www.microsourcing.com/visit-us-moa.asp Ortigas Career Hub - 32nd Floor, Cyberscape Beta Building, Topaz Road, Ortigas Center, Pasig City | http://www.microsourcing.com/visit-us-ortigas.asp Eastwood Career Hub - 6th Floor, 1880 Building, Eastwood City Cyberpark, Bagumbayan, Quezon City | http://www.microsourcing.com/visit-us-ew.asp
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