Indra

Unix/Linux System Administrator
Indra Philippines, Inc

● Perform resolution to incidents raised by level 1 support as part of Incident Management.

● Perform coordination with next level support such as vendor partners for incidents that an application support is not capable of resolving

● Perform coordination with all other domain support unit such as Network Infrastructure, Security, Hardware and OS Support and all others to resolve an incident.

● Manages the discussion with the application vendor or level 3 support during incidents handed over to level 3 for resolution.

● Ensures that incident or request tickets are updated accordingly.

● Fulfill service requests raised by internal customers within the agreed turn-around time.

● Take part on Disaster Recovery exercises and perform actual Application testing and incident resolution simulations.

● Provides consultation to project specifically for Service Operation concerns

● Deliver and meet the Key Performance Indicator for Incident Management such as Incident Response and Incident Resolution (*subject to the tier of the system)

● Continuously provide improvements and enhancements of Service Operations.

● Provides assistance during stabilization

- Graduate of any four year IT related course or above

-Knowlegeable in ITIL concept

-With at least 3 years of working experience as System Administrator of LINUX / UNIX /Windows Systems

-Familiar in reading and interpreting System logs

- Analytical & conceptual thinking

- Ability to handle small projects and ability to meet deadlines

- Good communication skills

- Ability to work well in a team with little supervision

Company Overview

Indra is a leading global consulting and technology company, and the technology partner for the core business operations of its clients' businesses throughout the world. It is one of the world's largest providers of proprietary solutions in specific segments of the Transport and Defense markets and a bellwether in Information Technology in Spain and Latin America. The company provides a comprehensive range of high added-value proprietary solutions and cutting-edge services in technology, and a singular culture of reliability, flexibility and adaptability to the needs of its customers

Indra is a world leader in developing end-to-end technology solutions in fields such as Defense and Security, Transport and Traffic, Energy and Industry, Telecommunications and Media, Financial Services, Electoral Processes, and Public Administrations and Healthcare. Indra's Minsait unit addresses the challenges posed by digital transformation.


Job Summary

Company Name

Indra Philippines, Inc

Locations

Metro Manila

Experience

3 - 5 years

Keywords / Skills

UNIX Administration,Unix System Administrator

Function

IT

Role

System Administrator

Industry

ITES/BPO

Posted On

30th May 2018

Location Map


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11th & 12th Floors, Tower 1, Rockwell Business Center, Ortigas Avenue Pasig City