- Scope of Work
1. Responsible in maintaining the camapaign's users access and provides secure gaming environment for all of its users.
2. Agents are also assigned in doing troubleshooting any in-game concerns (e.g. newly purchased accessories for game avatars are not appearing when they log in, game password reset etc.)
3. Although agents handle user access or any other private information they are not responsible in doing top-ups for any users.
1. Minimum of 6 months BPO Experience
2. Excellent communication skills
3. Potential candidate must have a stable internet connection of at least 10mbps and can be converted into a wired LAN connection
4. Good working behavior
5. Gaming experience is a plus
Company Information/ Profile
Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.Apply with us today and #AcquireTheALife.
Customer Service/Call Centre/BPO
Customer Service Executive
Full Time, Employee