Job Summary

  • Company
    TELUS International Philippines Inc
  • Location
    Metro Manila / NCR
  • Salary

  • Job Type
    Full Time
    Full Time, Employee
  • Job Category:
  • Occupations:
    Other Information Technology
  • Industries
    • IT/Computers - Hardware & Networking • IT/Computers - Software
Technology Analyst (Control M, Unix and Scripting)
Roles & Responsibilities:
-Deployment of middleware applications to pre-production and production environments
-Conducting root cause analysis of performance issues from testing and production environments
-Act as a Single Point of Contact (SPOC) for all environment related issues for a project or release
-Troubleshoot and resolve environmental defects within their SLA.
-Assist with scheduling and execution of non-production middleware and infrastructure change management activities
-Troubleshoot and document non-environment related defects and communicate issues to development and other support teams.
-Proactively monitoring of middleware platform
-Install and setup the Control-M and Batch environments
-Deployment of staged built BDU package based on a process & scheduling work with Control-M
-Reviews Control-M job definition and corresponding run book
Required Skills:
-Mid to Advanced Unix/Linux Ops skills (background in SFTP)
-ControlM GUI administration
-Good background in XML and DB
-Vistual Studio (TFS)

Apply today – all you’ll need is a smart phone, we’ll provide the rest!

About Company

TELUS International Philippines, Inc. is a leading Philippines-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. As a pioneer in the global BPO industry, we are proud of our success over the years. We started as a small local company known as Ambergris Solutions in 2001, with only 50 seats. Ambergris was re-branded to TELUS International Philippines in 2007.

Today, TELUS International Philippines has five sites and over 14,000 proud team members delivering exceptional customer service to our clients around the world. We have grown tremendously over the years and now, we are an important part of TELUS International, a global company that enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. Our parent, TELUS, is Canada’s fastest-growing national telecommunications company with millions of its own customer connections.