Job Summary

  • Company
    TELUS International Philippines, Inc.
  • Location
    Metro Manila
  • Salary

  • Job Type
    Full Time
    Full Time, Employee
  • Job Category:
    • IT • Customer Service/ Call Centre/ BPO
  • Occupations:
    • Customer Service Executive • Technical Support Engineer
  • Industries
    • Customer Service • ITES/BPO • IT/ Computers - Hardware • IT/ Computers - Software
Technical Support Specialist
Overview:


As a Technical Support Specialist of Search Engine Billing, he will act as frontline team member who will ensure that clients’ concerns and questions are attended to and addressed in a timely manner. He will provide billing support services and will handle all customers’ inquires about the products of the customers in the US. Support will to the clients will be provided through voice and chat.

Requirements:
  • Completed at least 2 years of vocational course (any course, no back subjects) 
  • At least 1 year call center experience handling billing and technical support 
  • Good communication skills 
  • Can handle advanced troubleshooting issues 
  • Basic computer and internet navigation skills 
  • Willing to work at BGC, Taguig in our search engine client
  • Has NBI clearance, PhilHealth and SSS document 
  • Can start ASAP
Visit us at 5th floor, Market! Market! site anytime from 2:00 PM to 7:00 PM during weekdays (except holidays) and look for Chic Arellano in the reception area. Bring your updated resume and a valid ID.



Apply today – all you’ll need is a smart phone, we’ll provide the rest!

 
About Company

TELUS International Philippines, Inc. is a leading Philippines-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. As a pioneer in the global BPO industry, we are proud of our success over the years. We started as a small local company known as Ambergris Solutions in 2001, with only 50 seats. Ambergris was re-branded to TELUS International Philippines in 2007.

Today, TELUS International Philippines has five sites and over 14,000 proud team members delivering exceptional customer service to our clients around the world. We have grown tremendously over the years and now, we are an important part of TELUS International, a global company that enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. Our parent, TELUS, is Canada’s fastest-growing national telecommunications company with millions of its own customer connections.