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Technical Support - JavaScript

Keywords / Skills : JavaScript, HTML, CSS, XML, Developer, Web Development

1 - 5 years
Posted: 2019-01-11

Industry
ITES/BPO
Function
IT
Role
Software Engineer/Programmer
Posted On
11th Jan 2019
Job Description
Technical Support-JavaScript
Duties and Responsibilities:
  • Delight customers by providing timely, expert advice
  • Act as the first level of support for questions, issues, and common tasks
  • Resolve technical support inquiries with speed and precision
  • Create knowledge articles for new issues identified
  • Escalate cases to the next tier of support as needed
Qualifications:
  • College Graduate of an IT related course or its equivalent
  • Minimum of 1-2 years of experience in a customer-focused, support environment
  • Excellent written and verbal English required
  • Proven track record of driving change focused on improving the customer experience
  • Experience with JavaScript, HTML, and XML a plus
  • Excellent written and oral communication skills
  • Willing to work on NIGHT SHIFT
  • Willing to work from Friday-Tuesday




About Company

Infinit-O is an outsourcing company based in the Philippines. We provide Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) solutions. We are built to address the challenges of small and medium-sized companies who want to realize the full benefits of outsourcing.

We provide a wide variety of BPO services including Back Office, Research, Finance and Accounting, Contact Center, IT, and Healthcare Outsourcing Services.

We serve a number of industries, where we have developed deep domain expertise including: Technology, Healthcare, Social Media, Research, Financial Outsourcing Services and other services industries.
Our solutions enable companies to substantially reduce costs to improve margins and conserve cash. We help businesses become more scalable, ramp more efficiently, and get to market faster. We make it possible for our clients to focus their efforts and investments on other priority deliverables. Our flexible approach, dedication to quality, and experienced team make outsourcing easy and predictable.

Incorporated in 2005, our BPO company office is located in Makati, the high tech business center in Metro Manila.
About Recruiter
Jeline Madeleine Advincula
Sourcing Officer
Infinit-O Manila Inc
...
Skills I hire for C#, Linux, Python, Cyber Security
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