To provide an end-to-end IT technical recruitment service to the Company.
To use a proactive approach to recruitment e.g. Head hunting, researching new ways of using the Internet for recruitment, using social and professional networking sites to identify and source candidates.
To create and maintain a preferred suppliers list (for each global office) of external recruitment agencies, building relationships to get maximum service and cost effective rates.
Ensure recruitment agencies they have a clear understanding of the Company’s needs.
Builds applicant sources by researching and contacting universities, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
To have good working knowledge of International recruitment to attract the best calibre of candidates. implement global sourcing and recruiting campaigns to attract and acquire high quality talent
To craft role adverts that attracts readers and is in line with the Company’s brand values
To conduct HR interviews to supplement personality profile information.
To provide recruitment counsel, guidance and feedback on candidates to all hiring managers.
To use the Company applicant tracking systems to track applicants through the selection phase through to on-boarding.
Provide daily and weekly recruitment reports to respective managers
7+ years experience recruiting for IT and highly technical positions locally and globally
Tertiary education in HR and Psychology preferred
Excellent written and verbal communication skills
Proven expertise in recruitment strategy creation and R&D
Proven ability to utilize multiple channels of sourcing apart from traditional sourcing sites
High attention to detail
Strong critical thinking and analysis
Strong probing and discourse capability
Good presentation and negotiation skills
Data analysis and report generation
Ability to think off your feet and solve issues with little assistance
Ability to work independently with little guidance
Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Human Resource
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases