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IT Jobs in Metro Manila / NCR
Technical Project Manager
Technical Project Manager
WhiteSky Labs
Keywords / Skills :
Project Management, Client Management, SDLC, Agile, API, Pre-Sales, Software Integration
Metro Manila / NCR
7 - 12 years
Posted:
2019-08-29
All Jobs by this Recruiter
APPLY
Nationality
Philippines
Industry
•
IT/Computers - Software
•
Consulting/Advisory Services
Function
IT
Role
Project Management
Education
Bachelors
Degree
Posted On
29th Aug 2019
Job Description
The role requires a proactive person with a high care factor, strong work ethic and a passion for
managing successful quality outcomes for customers. The successful candidate must have significant proven Project Management in a technology environment and with previous consulting company experience.
Key Responsibilities:
Accountable for ensuring the successful delivery of WhiteSky Labs projects adhering to
methodology, meeting scope on time, within budget, and of quality
Provide quality and control assurance on customer engagements and assist in the financial
and resource allocation tracking of assigned projects
Engage project key stakeholders/sponsors on requirements clarification and prioritisation
Onboard project team, assist in defining team interactions/structure, facilitate meetings with
stakeholders and set-up project controls in accordance with the project’s approved statement of
work
Create comprehensive project work plans and project documents, ensuring it is up to date,
communicated in a timely manner, and in accordance with the Project Management Office’s
standards and guidelines
Manage project’s Risks, Assumptions, Issues, and Dependencies (RAID), and assist in
producing contingency plans and executing mitigation strategies
Provide guidance to project team and customers on leveraging agile/waterfall methodologies
in the project
Give support to the project team by providing motivation and recognizing outstanding team
performance
Execute change control processes as necessary, facilitate communication, capture change
request details, and secure approval from project’s change control board
Produce and communicate project delivery status reports in a timely manner and conduct
follow-up meetings where required with customers
Foster positive relationships with stakeholders and become a trusted partner of customers
Assist with improvements to WhiteSky Labs’ standard delivery methodology and Project Management Office documents and templates
Participate in various project management roles in a billable capacity on customer
engagements when necessary
Participate in pre-sales activities in the region as required including proposal creation and
estimation
Projectize organisation’s internal initiatives by using different project management tools and
techniques
Assist in delivery acceptance and approval of sales proposals and in handover activities from
sales team to delivery team
Work with the resource coordinator in providing decisions in resource allocation requirements
for pipeline and current projects
Be proactive, take accountability and ownership of assigned tasks to meet commitments to
customers on time and of quality
Required Skills:
Project Management certification (Prince II, PMP, or similar)
7+ years of IT Experience including working for Consulting companies
4+ years Technical Project Manager demonstrable experience across Data Integration or
Middleware projects
2+ years of Technical Project Manager demonstrable experience locally managing off-shore
teams where the end-customer is in a different country
Strong organisational, multi-tasking, and time-management skills
Ability to work well and communicate under pressure
Excellent interpersonal, presentation, and written and verbal communication skills
Well versed in various project management tools, collaboration tools, and communication and
presentation software (e.g. Jira, Confluence, Trello, Google Suite, Microsoft Office)
Preferred Skills:
Pre-sales experience, estimation of proposals and project work required
Previous project management experience including the creation of delivery methodologies,
people management, practice strategy, and administration experience is a bonus
Configuration Management, release management, and deployment experience
Application Support and IT operations experience
Experience in development and architecture of solutions in the integration space is a bonus
Middleware product knowledge is a plus
Scrum Master
Key Skill(s)
Project Management
Client Management
SDLC
Agile
API
Pre-Sales
Software Integration
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About Company
Winner of 2019 MuleSoft APAC Practice Delivery Partner of the Year, 2018 MuleSoft APAC Solution Delivery Partner of the Year, and 2017 MuleSoft APAC Services Delivery Partner of the Year
We are a Premier Partner specialised in connecting apps, data and devices using MuleSoft’s Anypoint Platform, the world’s leading integration platform for SOA, SaaS, and APIs.
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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