At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Campus Recruiter who will create and facilitate strategies that would attract talent. If you are a Campus Recruiter looking for a global career, do not miss this opportunity!As a Talent Acquisition Officer-Campus Recruitment, you will set the path to success by overseeing activities that would promote Sutherland as the employer of choice. You are also expected to:Key Responsibilities
Plan and implement creative and cost-effective sourcing strategies.
Develop and maintain relationships with various schools, government and private organizations.
Represent the company in activities related to recruitment and employee programs.
Stay informed on latest trends and innovative sourcing techniques.
Organize events that will attract novice and experienced talents.
Graduate of any Bachelor's degree course
At least 3 years of related work experience, preferably from the same industry
Excellent presentation, data analysis and communication skills
Proficient in MS Office
Ability to manage multiple projects simultaneously
Someone who does have a strong campus recruitment background
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases