Participating in design reviews to ensure a given release does not compromise the integrity or quality of the product
Understanding and enforcing all parts of the development life cycle; including design, development, documentation, and testing
Digging deep into technical details to troubleshoot, optimize, and design and implement innovative software solutions
Solving tough technical challenges in a startup-like atmosphere with a highly collaborative team
Proactively eliminating roadblocks and successfully handling multiple competing priorities in a fast-paced environment
Master’s Degree or Bachelor’s Degree in Computer Science or related field and 5+ years relevant work experience OR 10+ years relevant work experience (including 3+ years solid work experience in either Java or C#/.NET)
Server-side expertise in modern Java (we’ll be releasing with Java 10) on Linux, including experience with RESTful APIs and sockets
Client-side expertise in C#/.NET, WinForms, and WPF. Should be able to create, document, troubleshoot and maintain desktop applications and services on Windows with C# using Visual Studio (we use C# 7.x, .NET 4.5.2/4.7.x/Core, and VS 2017 w/Resharper).
Strong knowledge of and experience with SQL, ideally PostgreSQL. Ability to build instances and database objects including the creation of tables, indexes, views, and stored procedures. Ability to access and manipulate databases programmatically using C# and Java
Strong understanding of and experience with various methods for IPC
Experience with and understanding of parallel programming/concurrency
Familiarity and experience with SCCS and best practices, preferably with Git
Devotion to quality, supportability, extensibility, and simple design
Proven experience working with multiple stakeholders including but not limited to business leaders and customers along with marketing, development, quality assurance, and documentation teams
Experience working with Agile methodologies
Strong verbal, written, communication, and time management skills
Be self-driven and able to deliver high quality results in a timely fashion. (Obviously from these requirements, the ability to multitask is essential!)
Have a creative approach to problem-solving and be resourceful and tenacious enough to find a solution when nothing seems to work
Passion and pride for building a great user experience
Strong leadership and the ability to mentor other engineers
Good to have skills/qualifications:
Experience with TDD/BDD and unit testing
Ability to maintain, install, troubleshoot, and configure Linux (Ubuntu)
Familiarity with Telerik’s DevCraft UI suite
Experience with ASP.NET Core
Knowledge of the functional programming paradigm, especially applied to Java and C#
Market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control, optimization and network functions virtualization, coupled with professional and managed services, have accelerated business value for its customers by simplifying business complexity, reducing costs and delivering a world-class customer experience.
The portfolio enables service providers to capture the world of digital immediacy by operating across digital dimensions to engage customers with personalized, omni-channel experiences; creating a diversified business to capture new revenue streams; becoming data empowered to make business and operational decisions based on insight-based and predictive analytics; and achieving service agility to accelerate the fast rollout of new technologies and hybrid network services.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases