Sr. Business Analyst - ERP

Responsibilities:
· Serves as subject matter expert for ERP system projects and programs (maintenance, enhancements, adoption, user satisfaction)
· Coordinates with clients to understand goals, elicit requirements and develop highly effective solutions. Ensure solutions are sustainable, scalable and aligned with organizational strategy.
· Lead and execute ERP system projects involving strategy, requirements gathering with stakeholders/clients, change assessment and execution and quality assurance.
· Provide subject matter expertise and production support for ERP system functional areas e.g., business processes, benefits, recruiting, time keeping, security, data integrity.
· Responsible for ERP system configuration (e.g., benefits configuration, employee master file, et al.), business process/workflow setup and modification, testing and security as determined by business requirements
· Performs ERP system maintenance, including assisting in the review and determination of change impact, testing and implementation of system upgrades, fixes and adopted functionality
· Work directly with the Onshore ERP Practice Manager to align on goals, project status and business solutions
· Conducts training/orientation and facilitates job shadowing activities to new team members.
· Develops deep knowledge and expertise on Barhead products and services.
· Helps the BA Lead and Functional Manager in developing business analysis and consulting best practices and standards.
· Prepares and conducts client demos and presentations.
· Performs scoping activities and recommends solution approaches.
· Collaborates with functional and delivery leads in planning/estimating business analysis activities in projects and work assignments.
· Performs requirements elicitation, analysis, design and documentation.
· Performs system configuration based on the approved requirements.
· Helps the technical team in the interpretation of requirements for the implementation of custom coding/development work.
· Assists in the enforcement of project deadlines and schedules.
· Performs other duties as assigned from time to time.

Qualifications:
· More than 5 years experience in the field of Business Systems and IT ideally as a functional/business analyst implementing ERP/Dynamics NAV/Business Central
· Detailed, organized, and results-oriented
· Ability to effectively prioritize and escalate issues as required
· Excellent written and verbal English communication skills
· Bachelor's degree or equivalent, preferably in Computer Science/IT/Business Management/Engineering
· Experience working in an IT consulting organization or environment
· Experience with different project methodologies (Agile, waterfall, et al.)
· Experience in working in a global environment, delivering service to global clients