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Solutions Consultant - Pre- Sales (Alabang,)

Keywords / Skills : Consultant, Pre-Sales, Solutioning, solutions consultant

2 - 6 years
Posted: 2019-05-23

Nationality
Philippines
Industry
IT/Computers - Software
Function
IT
Sales/Business Development
Role
Datawarehousing Consultants
Sales Coordinator
Education
Bachelors
Degree
Posted On
23rd May 2019
Job Description
Responsibilities

As a Solutions Consultant, you work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful. 

You will be a technical solutions expert with an aptitude for technical advising, troubleshooting and analysis. With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. You help Workato employees and customers approach and resolve technology problems and design scalable services.
 

• Gather requirements via client meetings and lead the solution design process jointly with customers, Business Development and Engineering

• Develop capabilities and features based on customer requirements as well as to extend Workato connector capabilities via HTTP and SDK

• Work closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements

• Accelerate development for roadmap features to address specific customer requirements

• Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base

• Prioritize and deliver outstanding customer service experience to Workato customers 

Requirements 

• Background in information systems, computing, engineering or equivalent industry experience preferred. Fresh graduates and diploma holders are welcome to apply. 
• have 2 to 6 years of experience.
• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthe ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

• Technical background or good understanding of technology and industry trends, especially in the app integration space

• Experience working with cloud apps (e.g. Salesforce, Workday, ServiceNow, Marketo) will be a plus

• amenable to work in Alabang
• comfortable to mid shift or night shift  schedule.


About Company

EMAPTA is an offshore business solutions company that offers high-quality, low-cost, personalised dedicated offshore staffing solutions to all Australian businesses, bringing them competitive advantage through the efficient and effective use of this platform.
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