Job Summary

  • Company
    TELUS International Philippines Inc
  • Location
    Metro Manila / NCR
  • Salary

  • Job Type
    Full Time
    Full Time, Employee
  • Job Category:
  • Occupations:
    • Software Engineer/Programmer • Testing
  • Industries
    IT/Computers - Software
Software Developer & Tester
Roles & Responsibilities:

a. Responsible for all in-sprint Quality Engineering and Certification activities. Will work with Vendor

Architect, Respective Telus BSA’s/Architects/SDETs.

b. Responsible for driving Modular Automations in sprint along with development. As a result, all

Automation development activity must be completed and certified by the end of same sprint and not as

an after fact. These Modular developments will be picked up by Release Architects/SDETs for creating

E2E Automation scrtips, by plugging them together as required.

c. Triaging in-sprint defects, Joining Scrum rituals (Grooming, Standup, Retrospective, Spike grooming

etc), Reporting overall Sprint certification execution status with Scrum team and Management

d. Must contribute towards consistent TDD approach, and adopt stringent Quality Engineering practices

within team

e. Responsible for early identification, requesting and creation of Test Data for upcoming sprints.

f. Discuss sprint Test Strategy with Scrum team, Architect, E2E Primes and Release Architect, such that

all critical test activity completes in time, with No or minimum carry over to next sprint

g. Measure sprint test velocity, and make continuous improvements towards consistently increasing the

test run rate with controlled headcount.

h. Should help in optimizing the Quality Certification scope between sprint & End to End testing. Work

along with Telus Release Architect, End to End Primes to achieve maximum optimization and smart test


Required Skills:

 Preferred specific Skills:

o Having end to end understanding of Commerce platform functional components

integration and operation

o Sound understanding of enterprise sales order life cycle

 Day 1 Sales  fulfillment Acquisition  Provisioning  Commissioning 

Billing & Invoicing

 Day 2  Sales  fulfillment Acquisition  Provisioning  Commissioning 

Billing & Invoicing ( Day 2 Includes - Renewals, Migrations, Exchanges, Returns,

Refunds & Cancellations)

 Direct Fulfillment, Order Management, Equipment & Inventory Management

 Offer, Promotions and Campaign Management

 Channels system and various origin of sales

o Sound understanding of platforms dependencies on various downstream WLS/WLN


 Preferred Technical Skills:

o Able to implement Test Strategies within sprint by working closely with Scrum Teams,

Architect, E2E Primes, Release Architect, UAT and vendor partners

o Able to visualize and plan well ahead for various stages of STLC (Requirement Analysis,

Test Data setup, Env Setup (Sandbox, Downstream dependencies etc), Test Planning,

Test Case Creation, Test Execution, Defect Management & Reporting, Status Reporting

o Having sound understanding of scaled Agile model & DevOps. Proponent of ‘Continuous


o Ability to support modification of Test Strategies as per changing priorities around

business capabilities, and quickly adjusting the Test Approach to the changing

surrounding situations.

o Should try to optimize the testing efforts – Team up with Architect, Release Architect

and E2E Prime and smartly shred the redundancy in E2E testing activities without

impacting or risking the quality and coverage prior to production release. Must make

sure that maximum functional capabilities are tested as part of sprint, to avoid carry

over to E2E test cycle.

o Must support and propagate the Quality Engineering practices on regular basis, such

that maximum Progression & Regression coverage happens through Automation within


o Experienced SDET (Software Development Engineer in Test). This means, the role

requires sound understanding of various Automation tools (Preferred – Selenium

WebDriver (for UI), Groovy in Soap Pro (for SOAP and Rest Services) , Karate (for API)).

Must also have experience in setting up Automation framework (using TestNG, Jenkins,

Maven, Oracle DB etc)

o Understanding of script-less Automation tools (Such as Tosca (For UI), Worksoft (For UI))

is bonus

 Preferred Leadership skills:

o Demonstrate the ability to take the QE related inputs from leadership and help in

implementing the same within scrum. The role requires interaction, mentoring and

coaching of the embedded junior SDETs to keep them focused towards Quality

Engineering best practices and delivering quality rich shippable products

o The Lead SDET will be responsible to make sure that the junior SDETs are cross skilled,

and are able to collaborate and work on the stories identified within the sprint

o The Lead SDET must ensure that right & complete system knowledge is being shared

with every Junior SDETs, to maintain quality consistency of scrum deliverables

o Demonstrate collaboration while working with the Architect, Release Architect, E2E

Primes & UAT on Test Strategies

o Must sense the risks timely and mitigate it accordingly. For example - For critical

projects & releases, must be able to identify the downstream systems making changes

or Env dependencies, which can impact scrum delivery timelines and Testing approach.

Should highlight any such risks to Scrum team/ Architect/Release Architect immediately.

o Solution seeker with innovative inputs. Problem mitigation and solving experiences

o Take lead during the crisis

o Establish strong working relations and ethics with peers and Management, to boost the

‘positive scrum delivery outcomes’ throughout the year

o Strong and Effective Communication skills

o Contribute towards developing a High Performance scrum team throughout the tenure.

Apply today – all you’ll need is a smart phone, we’ll provide the rest!

About Company

TELUS International Philippines, Inc. is a leading Philippines-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. As a pioneer in the global BPO industry, we are proud of our success over the years. We started as a small local company known as Ambergris Solutions in 2001, with only 50 seats. Ambergris was re-branded to TELUS International Philippines in 2007.

Today, TELUS International Philippines has five sites and over 14,000 proud team members delivering exceptional customer service to our clients around the world. We have grown tremendously over the years and now, we are an important part of TELUS International, a global company that enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. Our parent, TELUS, is Canada’s fastest-growing national telecommunications company with millions of its own customer connections.