Be in a position where you can perform complex research, design, and develop projects within a software functional area or product line, to have direct participation to project plans, schedules, and scope in the development of cross-functional software products. Perform software design — typically across various systems; Mentor junior members of the team; and coordinate with clients, internal project team members, and at times, 3rd-party providers.
Design, Develop and maintain airline application software following Navitaire standards.
Perform technical impact analysis, coding and unit testing
Build expertise on assigned functionality in the Navitaire system
Provide technical expertise to the product/team in various technologies used by Navitaire applications.
Provide functional and technical solution for customer and internal change requests
Train and assist other developers in all aspects of the work
Coordinate with Lead/Manager on workload and assignments
Research and resolve production issues according to team guidelines and procedures
Train and provide assistance to other team members in area(s) of technical and functional expertise
Candidate must possess a University degree in Computer Science, Information Technology, or similar discipline.
At least a year of professional programming experience
With hands on development experience in any of the following programming languages - C#, C++, or Java
Airline industry knowledge or experience a plus
Strong English verbal and written communication skills
Strong analytical skills. Proven ability to analyze and solve problems and issues effectively and quickly.
Navitaire, a wholly owned Amadeus company delivers industry-leading technology services that enable growth, profitability and innovation to airlines and rail clients worldwide. Offering a full suite of advanced solutions focused on revenue generation and streamlining costs in the areas of reservations, ancillary sales, distribution, e-commerce, revenue management, revenue accounting, and business intelligence.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases