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Settlements Officer (CSR/Financial)|BGC site|21K Base Pay|Day Shift

Keywords / Skills : Financial Services, Financial, Banking, Accounting, Back Office, Back Office Support, Non voice, Back Office Associate, CSR, Customer service, customer service representative, Customer Service Executive, Inbound And Outbound, Customer Care

0 - 5 years
Posted: 2019-01-29

Customer Service
Customer Service/Call Centre/BPO
Customer Service Executive
Posted On
29th Jan 2019
Job Description
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Settlements Officer, you are responsible for supporting the business in settling approved loans in a timely and accurate manner, working in a fast-paced environment we work closely with our Sales teams and stakeholders across the business to provide the best outcome for our customers. 

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.


Your day could see you:

• Settling approved loans daily in an accurate and timely manner.

• Processing manual bank statements with provided software.

• Manage Settlements & Cash Management email inboxes and action any request received.

• Ensure daily deadlines are met.

• The ability to work in fast-paced, team orientated environment.


• Experience/exposure with B2B Australian Markets

• Experience in a call centre or similar phone based sales or customer service role

• Smartsheet or similar tool experience is an advantage

• Any financial, banking, or sales experience is an advantage, but not required

• High level of motivation and drive

• Excellent communication skills with a friendly and informative tone

• Ability to work effectively in a fast-paced start-up environment

• Have a keen interest in business finance

• Strong business acumen skills and ability to understand how a business owner thinks

• Demonstrated excellence in working effectively as an individual and as part of a team in a deadline-driven, highly focused and collaborative environment

• Ability to deliver results quickly 


We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Ambition: Voice and measure your goals.

• Collaboration: Brilliant jerks can be brilliant elsewhere.

• Impact: Do, get it done, create impact.

• Judgement: Make wise judgement calls, putting the team and business at heart.

• Leadership: Continuous improvement starts with independent action.

• Leverage: Do more with less, master the art of leverage.

• Passion: Be positive, bring passion and energy.

• Transparency: A transparent team can help each with other.

Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers:
  • Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City 
  • Upper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd., Mandaluyong City 
  • Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig City 
  • 6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon City 
We are open from Monday to Friday, 8am-4pm.

For faster processing, text: PROSETTLE (space) FULL NAME (space) YES or NO (for BPO experience) send to 09358928625

Acquire BPO is a business outsourcer with a vision to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

About Company

Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.

Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Apply with us today and #AcquireHappiness.

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