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ServiceNow Administrator and Developer (Night Shift) | Pasay City

Keywords / Skills : Service Now, ITSM, IT Service Management, Web Development, UI/UX; HMTL, CSS, JavaScript, Agile Methodology

3 - 13 years
Posted: 2019-02-06

Job Description
Summary of Qualifications:
  • Exceptional written and oral communication skills 
  • Demonstrated ability to develop and maintain excellent long term client/supervisor/peer relationships 
  • Ability to interact with a variety of individuals in a courteous, professional manner 
  • Proven capability to work well under pressure and within tight deadlines 
  • Proactive leader recognized for team building skills and superior client service 
  • Advanced proficiency in Excel, Word, Power Point, Internet Research 
  • Computer & Technical Competencies: 
  • Experience (3 years) supporting web based applications 
  • Knowledge of cloud computing concepts and Software as a Service (SaaS) architecture 
  • Knowledge of IT service management and the ITIL service operations and transition processes 
  • Knowledge of relational databases 
  • Preferred: Experience Implementing and maintaining IT Service Management (ITSM) Tools 
  • Preferred: Experience with web UI development technologies that include HTML5, CSS3, and AJAX 
  • Preferred: Experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas 
  • Preferred: Knowledge of Agile/Scrum methodology 
  • Preferred Education and Experience: Bachelor's Degree or two to three years progressive work experience 
  • ITIL Foundations Certification or existing knowledge, experience and/or training to enable attainment of certification within 90 days 
  • ServiceNow Administrator Certification or existing knowledge, experience and/or training to enable attainment of certification within 90 days 

Additional Notes:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

About Company

Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 39 countries across the Americas, Europe, Australia and Asia. With more than 22,000 employees, Stefanini provides onshore, offshore and nearshore IT services, including application development services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. The corporate global headquarters is located in Sao Paulo, Brazil, with the European headquarters in Brussels and North American headquarters in metropolitan Detroit.

In an ever-evolving technological landscape, could you be the next IT innovator? Join our team of talented problem solvers and creative thinkers, and help us re-engineer the world through digital transformation.

We encourage walk-in applicants!
Our recruitment hub is open from Monday - Friday except Philippine holiday, 10:00 AM - 6:00 PM. Please bring a copy of your updated resume to apply.

- Named Company of the Year by the Journal Informática Hoje 2017
- Ranked the Most Innovative Company in the IT Industry by "Valor Inovação Brasil 2017"
- Received the Business Innovation Award at the 2017 Excellence in Southfield Awards & Reception

- Career Growth Prospects
- Paid Time Off (PTO)
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Life Insurance
- Medical/Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Employee Discounts
- Transportation Allowance
- Performance Bonus
- Awards and Employee Recognition Program
About Recruiter
Stefanini Philippines
Skills I hire for Level I and II IT, Multilingual IT, and various support/corporate positions
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