Novare Technologies is a trusted strategic consultancy and IT solutions partner with global reach, providing business value to our customers through excellence and innovation, driven not only by the best technology but by the best people as well.

Novare has the ability to revolutionize next generation mobile and web solutions across our clients. Through our “Think, Build, Run” methodology, we offer our clients a comprehensive and focused approach to strategy development, solutions development, and managed services, specifically on the area of Customer Lifecycle Management (CLM).

Think: We think of ways to make our clients customer experience better.

Build: We build solutions to benefit our clients critical functions.

Run: We can run and manage our clients entire IT system.

With our combined “Think, Build, Run” methodology and best-in-class talents, we have successfully created globally recognized solutions beneficial to our clients here and abroad in the fields of telecommunications, financial, and retail.

Service Operations Manager

  • Bachelor of Science or Business Administration or equivalent experience 
  • 10+ years’ service mgmt. experience with service transition or operations. 
  • 10+ years’ experience in industry with 6-10 years of progressive leadership experience with budget responsibility 
  • ITIL Services certification. Preferred PMP or Business Process Improvement certification (for
    example Six Sigma, BPM) 
    Excellent service ticket handling skills, Customer Service Skills and Excellent communication  skills to all levels 
  • Documentation and Verbal communication skills  
  • Strong analytical skills
  • Self-starter who is proactive 
  • Organized/planner 
  • Positive upbeat 
  • Excellent customer interactive skills

» Title:
Service Operations Manager 
» Experience:
4 - 10 years 
» Job Location:
Metro Manila / NCR 
» Key Skills:
ITIL,Service Operations,Manager Operations 
» Roles:
Project Management