Senior Network Administrator

5 - 8 years
Metro Manila / NCR

Job Description

  • Job Description
    • Advance monitoring, support and maintenance of the networks for global office locations
    • 2nd/3rd line support and escalating to 4th line if the problem can’t be resolved
    • Liaising with external suppliers as well as various levels of people within the organization
    • Support global projects, including network deployments in new or existing office locations
    • Maintaining and strengthen the security of the network
    • Proactive monitoring of the network and identify events using management tools (Solarwinds) that includes alert correlation and preventive measures
    • Address and escalate Incidents, Requests and Changes aligned with ITIL framework and best practices to ensure BAU is maintained
    • Maintain, update and ensure accurate technical and operational documentation
    • Work within a team to provide 24*7 on call service for major incidents
    • Managing and delivery software and patch updates to network related appliances


We are deeply rooted in the brand identity of Cambridge University Press UK, the oldest publishing house in the world and the oldest university press. It is also the publishing business of the University of Cambridge, one of the world’s leading universities and research institutions.

The Manila office was set up in 2003 when the Press decided to partly maintain its IT systems offshore. It was an attempt to provide a direction towards a new way of developing, implementing, and achieving software processes at a reasonable cost without compromising the brand’s character.

In 2012, the Manila office began to function as Regional Operating Headquarters (ROHQ). Through its new business identity the Manila office may now generate income by performing qualified services for the Press’s affiliates, subsidiaries, or branches globally.

And in 2014, Cambridge English Language Assessment (CELA) became one of our partners. It is the world’s largest provider of English language curriculums and qualifications for young learners and adults. It is also one of the international examination boards managed by Cambridge Assessment.

Today, the Manila office has grown to 400 plus personnel with expertise in the fields of Information Technology, Digital Publishing, and Customer Services. For thirteen years the Manila office has remarkably made exceptional service and technological contribution to the fulfilment of the Press’s goals and objectives. Currently, the organisation is making initiatives to developing new technological solutions and service innovations to meet the growing needs of our partners within the Cambridge community. Cambridge University Press and Cambridge Assessment are continually making investments to achieve their desired products and services that would enable current and future customers develop better online experience.


IT/Computers - Software

Functional Area



Network Administrator

Employment Type

Full Time, Employee


Scroll to top