Primary role would be to develop (and document) internal business applications using Visual Studio and C#. In addition to Development, there would be some Operations tasks that need to be managed on a daily basis (i.e. ensuring database services and the data feeds applications rely upon are running, etc.).
• Development of new software enhancements
• Support and maintenance of existing software
• Technical and application support via Skype and email
• Writing and maintaining technical documentation
• Bachelor’s degree in Computer Science or equivalent
• 4 years software development experience
• 2 years experience with .NET C# development
• Experience working in agile product development teams
• Experience working in a Continuous Integration environment
• Experience using Git Version Control
• Amazon Web Services (AWS) Experience
• Experience using TeamCity, Octopus Deploy, SQL Server & PowerShell
• Experience working in the Finance Industry, ideally financial markets
• Excellent communication skills
• Ability to work effectively as part of a distributed team
• Clearly articulate technical concepts to non-technical people
• Desire to share information and educate/mentor other team members
• The ability to manage competing projects/priorities
MicroSourcing Philippines Inc, is one of the leading outsourcing solutions providers in the Philippines. We specialize in setting up offshore operations for foreign clients who operate in a wide variety of industries all over the world. Our offices are located in the Eastwood City Cyberpark, Mall of Asia Complex, Bonifacio Global City, Ortigas and Cebu IT Park and form the perfect professional environment from which we can run our various projects. MicroSourcing is a fast moving and flexible company with a great international management team.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases