Job Summary

  • Company
    TELUS International Philippines Inc
  • Location
    Metro Manila / NCR
  • Salary

  • Job Type
    Full Time
    Full Time, Employee
  • Job Category:
  • Occupations:
    Security Analyst
  • Industries
    • ITES/BPO • IT/Computers - Hardware & Networking • IT/Computers - Software
Security Operations Center Analyst
Position overview 

As a Security Consultant on the 24/7 Security Monitoring Team - the peacekeepers of our security environment – you are ahead of the curve. With your investigative mind you thrive on identifying, assessing, qualifying and escalating events, or security incidents that could potentially impact our customers’ complex environments, applications and infrastructures. You aren’t afraid to dive in, communicate your findings and make recommendations in an effective and timely matter.

By enhancing your systems administration, application development, and IT security controls experience, this role will provide you the opportunity to develop into a fully competent cybersecurity professional in areas of security analytics, incident response, risk management and SIEM technologies.

  • Provide threat and vulnerability analysis as well as security advisory services
  • Investigate, document, and report on information security issues and emerging trends
  • Work with both internal and external clients to mitigate cyber risk and threats
  • Identify opportunities for efficiencies in work process
  • Participate in team problem solving efforts and offer ideas to solve client issues
  • Conduct relevant research, data analysis, and create reports
  • Perform cyber security data analyst activities
  • Work directly with software developers and cyber security engineers
Required Skills & Abilities:
  • Language: Fluent in English (excellent written, comprehension and verbal skills)
  • Organized Self-Starter: 
  • - Excellent time management, communication, decision-making, analytical and organizational skills
  • - Able to work on multiple activities concurrently, manage time effectively, and able to work with minimal supervision in the execution of daily tasks
  • Collaborative communicator: Excellent written and verbal communication skills
  • Lifelong learner:
  • - Passionate about Information Security and have the enthusiasm and curiosity to learn new things 
  • - Passionate about administrating systems, application development, network technologies and protocols and IT security controls and technologies
  • - Willing to attain and maintain relevant technical and/or security certifications needed for the role
  • Energetic team member: comfortable performing multifaceted projects in conjunction with day-to-day activities
  • Trusted Security Professional: Unquestioned integrity and personal ethics; willingness to provide feedback in challenging situations
Required Professional Designation/Certification:
  • College or university degree in Information Technology - Security, Computer Science, Engineering or similar disciplines
Required Experience:
  • Experience and or in-debt knowledge of the following domains:
  • - Hands on experience with SIEM technologies
  • - Understanding of the TCP/IP model
  • - CyberSecurity Monitoring 
  • - CyberSecurity Incident response and network reconnaissance
  • - Engineering or Computer Science related projects
  • - Software or application development
  • - Hands-on Information Technology support role: Systems Administration, Networking or Customer Support
  • Good understanding of Unix/Linux, Windows and virtual systems
  • Experience working several projects at one time
  • Experience with Intrusion Detection or Prevention Systems
  • Understanding of Information Security best practices and standards
  • Technical knowledge of enterprise security tools and concepts
  • Security+ Certification
  • Hands-on threat hunting experience
  • Strong knowledge of current trends associated with threats, vulnerabilities and exploits

Apply today – all you’ll need is a smart phone, we’ll provide the rest!

About Company

TELUS International Philippines, Inc. is a leading Philippines-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. As a pioneer in the global BPO industry, we are proud of our success over the years. We started as a small local company known as Ambergris Solutions in 2001, with only 50 seats. Ambergris was re-branded to TELUS International Philippines in 2007.

Today, TELUS International Philippines has five sites and over 14,000 proud team members delivering exceptional customer service to our clients around the world. We have grown tremendously over the years and now, we are an important part of TELUS International, a global company that enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. Our parent, TELUS, is Canada’s fastest-growing national telecommunications company with millions of its own customer connections.