Plans, designs, develops, tests, and documents computer programs of moderate complexity, applying knowledge in programming techniques and computer systems.
Tests and debugs codes and provides system and user support.
Evaluates request for new or modified program to determine feasibility, time required, compatibility with current system, and computer capabilities.
Consults with Team Leader/Project Mgmt, Dev’t & Support Manager to clarify program objectives.
Formulates plan outlining steps required to develop program, using structured analysis and design, and submits plans to Team Leader/Project Mgmt, Dev’t & Support Manager for approval.
Converts technical specifications into sequence of detailed instructions and logical steps for coding into language that will be processed by computer, applying knowledge of computer programming techniques and computer languages.
Codes computer programs and performs unit testing.
Bachelor's Degree holder in Computer Science/IT or its equivalent.
Has at least 1 year of work experience in Salesforce development
Required skills: Salesforce Lightning
With Manufacturing background is an advantage.
Applicants must be willing to work in Alabang, Muntinlupa City or Quezon City.
At WeSupport, we understand the business world particularly in the information technology. We take care to understand your requirements and equally match them with our experienced individuals in order to obtain an excellent end product. Everyone is competent - assessed, interviewed and referenced so you get an expert technical staff committed in providing the best quality service in the IT world. For years now, WSI has been reaping trust and confidence from our numerous clients. We had already deployed more than hundreds of IT-skilled consultants to date:
o Solutions Architect o Business Area Analysts o Technical Business Analyst o System Analysts o Software Engineers o Application programmers o Quality Assurance Engineers / Testers o Technical Document Analysts o Document Support and o PM/SPOC that oversees the entire project
WSI takes pride in the completeness and aptitude of its core personnel. It is for this very reason that we had achieved huge successes in every project that we undertake.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases