Job Summary

  • Company
    TELUS International Philippines Inc
  • Location
    Metro Manila / NCR
  • Salary

  • Job Type
    Full Time
    Full Time, Employee
  • Job Category:
    IT
  • Occupations:
    Other Information Technology
  • Industries
    ITES/BPO
Salesforce Lead
Work location: Ortigas

Work schedule: Shifting/Rotating shift, Must be willing to be assigned on a night shift schedule, weekends/holiday shifts


Will lead the team in the following Salesforce.com Tier 1 application support activities:
  • Login issues
  • Profile Management
  • Data Load
  • Add New Users/Deactivating Users
  • Technical System Issues
  • Marketing Automation Requests
  • Miscellaneous Maintenance Activities
  • Basic system issue troubleshooting with end user in support of TELUS’ Enterprise, Small and Medium Business ("SMB"), TELUS Quebec, Partner Solutions, Marketing and other business units within TELUS.



Apply today – all you’ll need is a smart phone, we’ll provide the rest!

 
About Company

TELUS International Philippines, Inc. is a leading Philippines-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. As a pioneer in the global BPO industry, we are proud of our success over the years. We started as a small local company known as Ambergris Solutions in 2001, with only 50 seats. Ambergris was re-branded to TELUS International Philippines in 2007.

Today, TELUS International Philippines has five sites and over 14,000 proud team members delivering exceptional customer service to our clients around the world. We have grown tremendously over the years and now, we are an important part of TELUS International, a global company that enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. Our parent, TELUS, is Canada’s fastest-growing national telecommunications company with millions of its own customer connections.