Sales Support Assistant

1 - 4 years
Metro Manila / NCR

Job Description

  • We are looking for an articulate, confident, and motivated Sales Support Assistant for our Global Rights Sales team, which licenses hundreds of translations and reprint of Cambridge University Press books every year to customers worldwide.

    The responsibilities of this post encompasses managing customer account and credit requests, sales ordering, invoicing, and royalty processing, and financial reporting. The post holder will be required to communicate and in a timely manner across many internal departments, including Accounts Receivable and Credit Management, and externally to our customers.

    The successful candidate will have proven sales and administrative experience, the ability to manage their time well with a large workload, and excellent relationship-building skills. The ability to communicate well in both spoken and written forms will be an essential feature of the applicant, as will a superior attention to details. Experience of detailed financial reporting and working with financial systems like SAP will be a distinctive advantage, as will the ability to speak languages other than English and Tagalog.

    Knowledge and Experience

    • Has knowledge and experience of sales and financial systems (e.g., SAP)

    • Has experience working in the capacity of sales support, customer service or sales administration


We are deeply rooted in the brand identity of Cambridge University Press UK, the oldest publishing house in the world and the oldest university press. It is also the publishing business of the University of Cambridge, one of the world’s leading universities and research institutions.

The Manila office was set up in 2003 when the Press decided to partly maintain its IT systems offshore. It was an attempt to provide a direction towards a new way of developing, implementing, and achieving software processes at a reasonable cost without compromising the brand’s character.

In 2012, the Manila office began to function as Regional Operating Headquarters (ROHQ). Through its new business identity the Manila office may now generate income by performing qualified services for the Press’s affiliates, subsidiaries, or branches globally.

And in 2014, Cambridge English Language Assessment (CELA) became one of our partners. It is the world’s largest provider of English language curriculums and qualifications for young learners and adults. It is also one of the international examination boards managed by Cambridge Assessment.

Today, the Manila office has grown to 400 plus personnel with expertise in the fields of Information Technology, Digital Publishing, and Customer Services. For thirteen years the Manila office has remarkably made exceptional service and technological contribution to the fulfilment of the Press’s goals and objectives. Currently, the organisation is making initiatives to developing new technological solutions and service innovations to meet the growing needs of our partners within the Cambridge community. Cambridge University Press and Cambridge Assessment are continually making investments to achieve their desired products and services that would enable current and future customers develop better online experience.


IT/Computers - Software

Functional Area

Sales/Business Development


Sales Coordinator

Employment Type

Full Time, Employee


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