- Job Overview
· Handle all out-going phone calls with courtesy and professionalism
· Establish and maintain a high level of client satisfaction in all sales transactions
· Maintain good relationship with clients by providing support, information, and guidance as needed, recommending new opportunities and other service improvements
· Work with other departments/retailers as needed to resolve customer inquiries
· With at least 1 year of Outbound Sales experience in the BPO industry
· With background in Business-to-Business Sales in any Telco account
· Demonstrates strong written and verbal communication skills in English
· Proficient and experienced in Windows workstation
· Excellent stakeholder management experience
· Able to solve problems and work under minimal supervision
· Adept in learning new workflows and tasks
· With working knowledge of CRM
Company Information/ Profile
Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.Apply with us today and #AcquireTheALife.
Customer Service/Call Centre/BPO
• Customer Service Executive • Other Customer Service
Full Time, Employee