Job Summary

  • Company
    Diversify Intelligent Staffing Solutions Inc
  • Location
    Metro Manila / NCR
  • Job Type
    Full Time, Employee
  • Job Category:
    • Sales/Business Development • Customer Service/Call Centre/BPO
  • Occupations:
    Sales Coordinator
  • Industries
    ITES/BPO
Sales Assistant
POSITION OVERVIEW:

The Sales Assistant role is to assist the sales team with remedial type, non-value add tasks.

GENERAL RESPONSIBILITIES:
  • Handles of online quotes, specific quotes for challenging jobs
  • Handles price comparisons, Up trading/down trading reports
  • Demurrage/invoice discrepancies
  • Chasing GPS tracking’s with ops when requested
  • Chasing Payments once accounts bring to our attention
  • Booking with on forwarders that CS are unsure of i.e. Hi Trans
  • PODs/ATL photos for accounts
  • JDR discrepancy
  • Intimate knowledge of specific customer booking requirements
  • Direct contact for tier 1 customer bookings
  • Liaises with the Perth team regarding depot freight queries
  • Provides customer support and answer all customer queries via email and phone
  • Supports and works closely with all customer service team members
  • Job bookings (via Phone and Email)- as required
  • Performs data entry
  • Consignment Entering and manifesting
  • Freight Investigations
POSITION REQUIREMENTS:
  • Must have at least two (2) years of experience in sales and service
  • Background in transportation is an advantage but not a strict requirement
  • Experience in handling Australian, American, and British clients is an advantage but not a strict requirement
  • Must have good typing and language skills
  • Must have excellent verbal and written English communication skills
  • Must be able to match the existing culture of the team, an outgoing attitude, and must be driven in providing information and assistance to the sales team
  • Must be willing to work from Monday to Friday work schedule following a 7:00 AM – 4:00 PM shift
 
About Company

Diversify Offshore Staffing Solutions is an Australian owned company, working with medium, large and listed businesses in Australia, the US, Canada, and New Zealand to provide access to digitally-empowered global workforces in the Philippines.

We were born from a desire to empower organisations through cost effective, sustainable workforce solutions. We know that businesses who capitalise on a strategic offshoring solution are better equipped to scale up their operations, expand their capabilities, engage talent they may not have had access to before, and allow local employees to focus on growth related activities.

Our Vision

To inspire organisations to think globally, act globally and embrace the digital revolution by engaging flexible global workforces to grow and empower their business.

Diversify leverages the global marketplace to deliver strategic business solutions that drive growth and efficiency. We aspire to lead organisations to consider their workforce development differently by thinking outside the box of traditional approaches to growth and operational efficiency.