Job Summary

  • Company
    Diversify Intelligent Staffing Solutions Inc
  • Location
    Metro Manila / NCR
  • Job Type
    Full Time, Employee
  • Job Category:
    Customer Service/Call Centre/BPO
  • Occupations:
    Other Customer Service
  • Industries
    ITES/BPO
Reports Analyst
POSITION OVERVIEW 
A Reports Analyst enters data from various source documents into the computer system for storage, processing and data management purposes. 
 

The role includes updating and maintaining information on computer systems and in archives. It's an important role as information in these systems is only valuable if it is accurate, up to date and useable. Aside from this, the Reports Analyst is responsible for encoding and verifying relevant data into the database and ensures maintenance to for accuracy and data integrity.


GENERAL RESPONSIBILITIES:
  • Responsible for accurately entering information into the relevant systems in a timely manner whilst ensuring quality and accuracy of data
  • Enters data by inputting alphabetic and numeric information according to the required format
  • Check and validate completeness of documents before process; check source documents for accuracy and verify data and correct data where necessary
  • Prepare, compile and sort documents for data entry and obtain further information for incomplete documents; update data and delete unnecessary files
  • Combine and rearrange data from source documents where required; enter data from source documents into prescribed computer database, files and forms
  • Transcribe information into required electronic format when necessary
  • Scan documents into document management systems or databases and store completed documents in designated locations
  • Maintains data entry requirements by following data program techniques and procedures
  • Verifies entered information by reviewing, correcting, deleting, or reentering data; combining data from available systems when information is incomplete; purging files to eliminate duplication of data
  • Processes source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents for resolution
  • Maintains data entry requirements by following data program techniques and procedures; Comply with data integrity and security policies
  • Ensure all work requests are done in accordance with agreed time scales
  • Conduct compliance checks on all documentation against predetermined checklists
  • Encode, ensure, and verify data entry conforming to the clients specifications or senior management directives
  • Respond to requests for information and access relevant files; print information when required
  • Any other task/duty as directed by client/management

POSITION REQUIREMENTS:
  • Candidate must possess at least an Associate or Bachelor’s/college Degree of any course
  • At least 2 years of related work experience in Data Entry and Administrative Functions
  • Knowledge in Salesforce, MS Excel, GSuite or any other CRM software is an advantage
  • Provide prompt and professional client service at all times
  • Deliver high level of data accuracy and high data entry key stroke (at least 30 WPM)
  • Organized and systematic in handling multiple tasks
  • Must have effective planning, organizational skills and can work under pressure
  • High attention to detail, dependable with value for work ethics and customer service
  • Contribute to a harmonious working environment and build good working relationships while adhering to policies and procedures
  • Excellent communication skills, both written and oral communication
  • Must be amenable to work on a night shift (9PM – 6AM MNL from Monday to Friday); Fixed weekends-off
 
About Company

Diversify Offshore Staffing Solutions is an Australian owned company, working with medium, large and listed businesses in Australia, the US, Canada, and New Zealand to provide access to digitally-empowered global workforces in the Philippines.

We were born from a desire to empower organisations through cost effective, sustainable workforce solutions. We know that businesses who capitalise on a strategic offshoring solution are better equipped to scale up their operations, expand their capabilities, engage talent they may not have had access to before, and allow local employees to focus on growth related activities.

Our Vision

To inspire organisations to think globally, act globally and embrace the digital revolution by engaging flexible global workforces to grow and empower their business.

Diversify leverages the global marketplace to deliver strategic business solutions that drive growth and efficiency. We aspire to lead organisations to consider their workforce development differently by thinking outside the box of traditional approaches to growth and operational efficiency.