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Reporting Analyst

Keywords / Skills : Reporting Analyst,

1 - 4 years
Posted: 2019-03-13

Nationality
Philippines
Industry
ITES/BPO
Function
IT
Role
Other Information Technology - Reporting Analyst
Education
Bachelors
Degree
Posted On
13th Mar 2019
Job Description
  • Bachelor’s degree in Computer Science, MIS, or equivalent work experience.
  • At least 1 year experience in Information Technology, preferably in reporting and analysis.
  • Experience or exposure to extracting data from a database to generate reports.
  • Possess strong written and oral communication skills and should be driven by customer satisfaction.
  • Receptive to seniors when being mentored and in turn assist in the mentoring of analysts and associate analysts.
  • Ability to provide mentoring of other team members as needed
  • Ability to execute intermediate level Microsoft SQL queries
  • Ability to create basic reports using Microsoft SSRS or Crystal Reports
  • Ability to meet or exceed departmental metrics as established over time
  • Must be able to explain technical issues to non-technical people.
  • Ability to successfully manage multiple priorities.
  • Willing to work on a Night Shift Schedule.
  • Amenable to work in Taguig.
  • Project based positions available.
Responsibilities:
  • Lead, and participate in as necessary, the activities related to consulting with end users to define the scope and objectives of requests, identifying requirements based on end user feedback - including project needs, documentation, training, etc.
  • Conduct high-Level impact analysis on client requests for reporting support and provide results
  • Project specification documentation on requested services to meet business needs, including solution design documentation
  • Lead and participate in the activities involved in developing a comprehensive and logical test plan to confirm the end user requirements are met



Key Skill(s)

About Company

Emerio, an NTT Communications company, is a leading IT / BPO solutions and services organization with deep roots in South East Asia.

We provide a suite of solutions and IT / BPO services for Banking, Insurance, Telecommunications, Utilities, Education, Government, Hospitality and Social Services verticals. We have been consistently delivering high quality services with our in-country and right-shored teams of domain and technology experts for more than 19 years.

Combining NTT Communications’ world-class capabilities in networks, data centers, hosting, cloud, and managed security services with Emerio's process and technology expertise in IT applications, IT Infrastructure, BPO and Consulting Services, we offer comprehensive, tailor-made, scalable and secure solutions to our clients.

Our long-term approach to client relationships embodies reliability, efficiency and adaptability.
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