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Keywords / Skills : "Sales Representative", Marketing, Selling, Sales

2 - 5 years
Posted: 2019-02-07

Sales/Business Development
Other Sales
Posted On
7th Feb 2019
Job Description
  • Meet and maintain sales conversion targets in accordance with Crown’s KPIs. 
  • Follow proven company sales strategies, scripts and protocols designed to actively influence the improvement of: Sales Revenues, Gross Margins, Conversion Ratios and CrownCare Revenues and Sell Rates. 
  • Receive incoming sales enquiries, identify opportunity and direct the customer toward the most appropriate service solution (virtual or telephone consultation). 
  • Ensure all leads, referrals, quotations are promptly actioned and followed through in an integrated and pro-active manner geared toward a successful close. 
  • Ensure that administrative systems are up to date and accurate and data input protocols are observed and adhered to. 
  • To create and maintain 100% accurate customer files and ensure all fields for every customer are up to date and accurate. (within the scope of the role) 
  • To conduct ‘Virtual Consultations’ as a servicing option and when required. 
  • Work closely with other internal stakeholders (Crown offices & departments) to ensure all opportunity is leveraged to maximum effect in a team selling environment. 
  • When scheduling in-house consultations ensure each day is well planned geographically to maximise the utilisation of the Residential Sales Team (if needed). 
  • Ensure all opportunities to "sell" and "up sell" insurance is maximised, and that each customer understands the inherent risk and the benefits of CrownCare options.

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