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Regional Delivery Head - HCM Implementations

Company Name Confidential

Keywords / Skills : "HCM", Humancapital management, SAP and HR, SAP HCM, Peoplesoft HRMS, Peoplesoft, HR, "HCM Modules"

10 - 20 years
Posted: 2019-02-12

IT/Computers - Software
Project Management
Other Information Technology
Posted On
12th Feb 2019
Job Description
Below are the qualifications of a Service Delivery Head:

• 15+ years of Project Management skills

• Preferably in HR domain/HR Product, ERP or S/w project implementations

• Role involves customer and team interaction and hence candidates need to have Excellent Communication, Leadership & Team management skills

• Role based at Manila and willingness to travel across ASIA

• Knowledge of Local language would be an advantage 
Amenable to work in Makati City


• A service delivery manager identifies a client’s needs and oversees the delivery of the services within the context of the business.

• Establishing processes to provide consistently high levels of customer service in a cost-effective manner.

• Manages all project managers and oversee all employees within the service delivery department (HCM)

• Should have a passion for providing excellent customer service, who possess strong interpersonal and leadership skills, and who enjoy working as part of a team.

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