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Real Time Analyst with Atleast 2 Years Exp (Makati) - College Grad - Up to 40K ghssbc

Keywords / Skills : Call Center, Real Time Analyst

2 - 4 years
Posted: 2018-10-30

Customer Service/Call Centre/BPO
Other Customer Service
Posted On
30th Oct 2018
Job Description
Job Description:

• Monitor real-time adherence to schedules/staffing plans

• Responsible for managing employee schedules/rotations to support operations

• Provide support for management and forecasting/capacity planning

• Support leadership teams with timely and accurate reports


• College Graduate

• At least two years experience as a Real Time Analyst

• Proficient in MS Excel, reports automation and template creations

• Strong background in IEX

• Can start immediately

About Company

Global Headstart Specialist, Inc. provides call center jobs and other local employment to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: sourcing and recruitment, training & development and executive search. Our team is comprised of seasoned HR professionals and senior executives locally and abroad who boast of years of business experience. Global Headstart Specialist, Inc. understands the growing human resource needs of contact centers and various business industries. We guarantee to alleviate our clients' HR demands and helping them achieve their goals. We are thoroughly dedicated to working with our clients to exceed their expectations and provide the best quality of applicants and service. A proven track record, knowledgeable staff, state-of-the-art technology and a personal touch define the Headstart advantage.

Our Vision and Mission

At the core of the HEAD​START​ way is our vision to be the number one job provider in the Philippines and in Asia.

In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.

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