Review requirements specifications and technical design documents to provide timely and meaningful feedback.
Create detailed, comprehensive and well-structured test plans and test cases.
Estimate, prioritize, plan, and coordinate testing activities to ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved.
Design, develop and efficiently execute automation scripts using open source tools.
Provide status report of testing in the course of 2-week Sprint cycles.
Will be engaged with developing and executing manual and automated test cases, verification of system capabilities and system enhancements or changes, script development, requirements verification, functional testing, integration testing, and regression testing.
Perform backend data validation and interface operability verification, and to coordinate across project teams for information gathering and sharing required to perform testing activities.
Bachelor's degree in computer science, information technology, software engineering or related engineering field.
1 - 2 years of manual and automation software testing experience for mobile and web applications.
Experience with Test Management Tools(Hiptest) and Collaboration Tools (JIRA).
Experience in Java or other relevant programming languages is a plus.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases