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Provisioning Engineer

Keywords / Skills : Provisioning, System Administrator, Windows, Vmware

4 - 9 years
Posted: 2019-01-16

Nationality
Philippines
Industry
ITES/BPO
Function
IT
Role
Systems Engineer
Other Information Technology
Education
Bachelors
Degree
Posted On
16th Jan 2019
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. All personnel may be required to perform duties outside of the normal responsibilities from time to time, as needed.

Plan and Provision hosting infrastructure and customer systems, including:

External and Internal IP Address assignment

VMware Infrastructure

VMware virtual networks

VMware guests and guest Operating Systems via templates or new installs

Storage Area Networks, including Storage Array subsystems, storage network switches, and Network Attached Storage devices (NAS)

VPNs

Physical network provisioning on shared network devices and customer network devices

Server installations and operating system loads (Microsoft Windows and Linux)

Standard application installations per contract requirements (Microsoft SQL, IIS)

Physical racking and cabling of equipment (based on Engineer location)

Works with Sales, Solutions Architecture, and Customers to determine and refine technical provisioning requirements

Review hosting Service Inquiries and inform management as to necessary changes and purchases to accommodate new and forecasted contracts and commitments

Complete scheduled maintenance, management and administration activities on associated system and network devices.

Help identify recurring performance issues; Interpret and identify performance trends

Provide performance reporting on covered devices via management tools

Maintain detailed notes within company systems on all activities

Create/maintain provisioning templates to streamline the requirements and provisioning process

Create customer-specific technical information within defined documentation standards

Create/maintain appropriate network and environmental documentation for each provisioned system

Obtain/maintain technical/professional certifications applicable to position or as directed

Ensure all new provisioned systems:

Have monitoring agents/robots installed, verified, and tested.

Have backup agents installed, verified, and tested, with all volumes backed up unless otherwise specified in contract

Have appropriate Anti-virus agents installed, with automated updates verified

Are secure based on vendor best practices for securing network devices and operating systems, and/or that meet customer security requirements

Documents and ensures company/team compliance with racking and cabling management standards

Requests resource assistance from Management when additional resources or skills are deemed necessary to complete assigned tasks on time

Provisioning for new and existing customers

Participate in escalation process in the event of technical problems

Obtain yearly certifications and renewals per management assignment

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience with Network design and provisioning (IP addressing, VLANs, NAT, etc)

Experience with Windows Server setup and provisioning

Experience with Linux (Red Hat, SUSE) server setup and provisioing

Experience with VMware infrastructure and high availability features

Experience with Storage Area Networks and storage subsystems, including Fibre Channel and iSCSI, as it relates to connectivity to the hosted environments.

Ability to work on multiple concurrent assignments

Strong self-motivation and the ability to work with minimal supervision

Excellent Customer Service

EDUCATION and/or EXPERIENCE

Minimum 5 years of related industry/technical experience with Microsoft, Linux, and/or Cisco systems and associated back-office applications

College Degree requires

Advanced certification in at least one of the following: Microsoft MCSE, Novell CNE, CISCO CCNA or equivalent preferred.

About Company

Established in June 2005. In the past thirteen years, we have expanded operations in Mandaluyong (Edsa Central), to include 500 employees in every aspect of our operation.

PCM is one of the fastest growing direct marketers of technology solutions for business, government agencies, educational institutions and consumers.

PCM is committed to offering high-quality and cost-effective health care plans, financial programs and other benefits as we strive to assist in the physical and mental well-being of our employees.

Come grow with us today, Learn about our exciting pace of growth and development. Stay up to date in the world of business and consumer technology. It's dynamic and challenging.

If you're a winner now, or on your personal road to success, the team PCM is waiting to hear from you!

Reach for the stars with us!


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