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Operations Supervisor
Sorry, This job is expired.
Operations Supervisor
Loop Contact Solutions Inc
Keywords / Skills :
Sales Professional, Operations, Call Center, Operations Supervisor, Sales, Customer Service, Customer Support, Sales Executive
Metro Manila / NCR
1 - 6 years
Posted:
2019-03-29
All Jobs by this Recruiter
Nationality
Philippines
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Supervisor/ Team Leader
Education
Bachelors
Degree
Posted On
29th Mar 2019
Job Description
Join a profitable, fast-growing call center, while we’re still small. An unparalleled opportunity to grow with us.
What we are looking for:
Results oriented. Proven track record of delivering team performance goals particularly on sales and customer service
Problem solver. Clearly apparent ability to identify performance gaps and prepare action plans for improvement Leader. With talent to inspire commitment and positive behavior
Coach. Demonstrable ability to conduct effective coaching and mentoring
Dedicated and Reliable. Great work ethics, team player.
If you are tired of corporate politics and want to push your career to the next level very quickly, this opportunity maybe what you are looking for.
Join us!
Key Skill(s)
Sales Professional
Operations
Call Center
Operations Supervisor
Sales
Customer Service
Customer Support
Sales Executive
Rate this Job
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About Company
Loop Contact Solutions, Inc. (Loop) is a contact center built and designed to substantially increase and grow the recurring revenue performance and profits of businesses that use the subscription model for selling products and services.
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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